Videocon India — Damaged Refrigerator Sold

Address:

Kolkata, West Bengal

Hi I am Mehrun Nisa of 63/H/1 Madan Mohan Burman Street Kol 700007, mobile no [protected]. I bought a double door refrigerator of videocon from Capital Electronics Ultadanga branch in cash, one year back for 16000.00 Please note since d tym d product was delivered we have been constantly chasing one after the another complaints. The day product was delivered it had a broken door handles nd d rubber grip n d door ws coming out. We immediately highlighted d same with the shop owner and dey sent a local electrician who pasted the hand door with fevi quick and d rubber grip with both side tape. Its been just one year and now the refrigerator stopped cooling.since d product is out of warranty now we consulted a local shop repairing electrician who informed us that the product delivered was not good at all and it ws damaged nd the reason for not cooling was dat d product ran out of gas. So we had to shel out 1000.00 rupees extra from our pocket to refill the same. Hence please confirm did we actually made a mistake by trusting the relaunched videocon product or is it our fate?