Videocon India — misbehaviour and manhandling by your service dealer engg mr ajay of m/s shrishti enterprise Rohini Delhi

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New Delhi, Delhi

ASHWANI BABBAR.M/S SKY HIGHASHWANI BABBAR.M/S SKY HIGH on[protected]:46:30 I HAVE PURCHASED TWO videocon split AIRCONDITIONERS ON 11.07.2012. ONE OF A/C WENT OUT OF ORDER AND I CALLED CUSTOMER CARE AND MY COMPALINT NO : DEL [protected] WAS GIVEN. LOACAL SVC CENTRE m/s shrishti enterprise, rohini, delhi DEPUTED ONE MR AJAY TO REPAIR. HE DIAGNOSED THAT COMPRESSOR HAS GONE BAD AND NEED TO BE REPLACED AND IT IS FREE UNDER WARRANTY BUT THEY WILL CHARGE RS, 2, 650/- FOR GAS FILLING (RS, 1750/-, VISITING CHARGES rS, 450/- AND TRANSPORT CHARGE... HE MISBEHAVED AND MANHANDLED AND TOOK RS, 450/- AS VIISTING CHARGES VIDE RECEIPT NO 3930 DT 23/05/14 OF M/S SHRISHTI ENTERPRISE A-6, GAYATRI PLACE, NAHARPUR, SECTOR -7, ROHINI-DELHI- 110085 .BY PUSHING ME ON THE FLOOR WHEN I INSISTED ON RECEIPT AND DIAGNOSED FAULT IN WRITING. HE REFUSED AND FLED ON HIS BIKE AND I HAD TO CALL 100. SERVICE CENTRE FAILED TO LISTEN ME AS WELL OWNER MR KAPIL BATRA.. SUCH SERVICE CENTRE SHOULD BE CLOSED WHICH DO GOONDA GARDI AND LOOT CONSUMERS. DETAILED COMPLAINT HAS BEEN LODGED ON CONSUMER FORM AND YOUR CUSTOMER CARE