[Resolved] Videocon India — refrigerator repair delayed | |
Product: videocon - refrigerator, vcl-80z sh. Purchased from arvindra electronics pvt. Ltd. (Chd) on 15.02.2010 Defect: no cooling: reported to the a/m dealer on 11.08.2014 at 11am. Was told that my complaint was being forwared to videocon centre. No one turned up for two days. Contacted videocon, tel. No.[protected] on 13.08.2014 at 1200 noon. No one turned up, i kept making calls on a/m tel. No. At last a technician visited on 14.08.2014, made checks, declared the compressor shorting, and disappeared saying some one more competent would visit to do the necessary. From that time onwards i have been contacting on a/m tel. No. Requesting to attend and complete the repairs. Every time i am being told "some one would visit, wait some time more". I am at loss and fail to understand as to what kind of after sale services the reputed videocon company has established. Please help. I also understand that the compressor is still under warranty period. The dealer and the attending technician had confirmed the same My complaint no. Is: cha[protected]. Address: m.S.Sandhu, h.No.281, sector 33a, chandigarh Mob: [protected] Email: mahendra.[protected]@yahoo.Co.Uk Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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