Videocon India — Washing machinespinning plate

Please do the needful service.

Hello Sir:

My name is Anbu and my address is 6/32 B 2nd Cross, 6th Block,
Rajajinagar, Bangalore-560010 and my telephone number is
[protected]/[protected].

We deemed to be your esteemed customer from the past ages, recently
experiencing a very bad service. We bought Videocon washing machine
fully automatic some years back, it was working good, but suddenly
experiencing the problems like not spinning while washing. I called to
customer care and the technician came in, where in he told that the
spinning plates are not available anywhere in bangalore and I have to
wait at least three months for the spinning plate. By listening to that,
I really got very astonished and disgrace and really felt bad about the
company service not having the spinning plate (no where in bangalore)
and he altered that plate only with the new "groo" and for one day it
was spinning but the next day, the screw which connects the groo and
plate broke into piece; and for this one day, I have given the service
charge plus the groo charge of 1050, which is unacceptable and for the
new plate, we have to wait for three months, which is not acceptable and
how do we wash our cloths for three months.

So, we deemed your extreme customer would politely request you to sort
out our problem as soon as possible. If the problem is not sorted out
ASAP, the lose the faith which we have kept on your concern. So please
make this complaint as a high priority and sort out our issue and make
us get rid of this issue.

We trust you, that it will be taken into high priority.

Thanks&Regards,
Anbu,
[protected]/[protected]