Videocon Industries — 15 days onwards not fix problem, simple ignoring

Address:

Village : Babanpur, aska, 761111

Please help on this matter, which is pending from 3rd November to till date.

One small issue shows in my d2h " Signal Not available". Fo this issue i have following some many time but because of Berhampur distributor till the time I did not get rectification.

If you study my case from my Customer ID, then you can understand why there is a 15days delay for rectification.

The d2h engineer, Berhampur Distribute doesn't have feelings and they r ignoring our request.

I took 33 times to call, 8 times mail, 10 times Tweets, but till date, my issue not fixed bt d2h company.

Already they are harassing me last 15days, now they(d2h) are telling change complete setup box with customer pay all the amount.

I am ready to pay this device replacement if they asked the 1st day(3rd Nov) when I raised a complaint. starting time your engineer had told this set box doesn't have an issue but After 15 days of harassment, why they are telling to replace box, is it justice .

please help on this issue

My customer ID:[protected]
Location : babanpur, Aska.