[Resolved]  Videocon Industries — 3d 4k led model under warranty goes not repairable; no refund or replacement done from 3 months after logging complaint with the company

Address:	Mumbai City, Maharashtra, 400081
Website:	videoconworld.com

We had purchased this 3d led smart tv around 1.5 years ago which is still under warranty suddenly went off due to some technical issue and we had logged a complain on which the company said they cannot repair the set so will replace it.

But later they are sending us lower grade models that are almost 28% less the mrp of our model and not even ready to extend the warranty nor are ready to issue the refund for 3 months now.

Besides they don't even answer our calls or revert to the messages.

We either need warranty extension for one year at least over the model vnv50q549sa (Worth mrp 72990) if that is what we will receive it. Else we want refund on our model (Vkr40qx-zs priced around 95, 000 at the time of purchase).