[Resolved] Videocon Industries — AC coil was blasted by service engineers | |||
Hi, I have registered ac problem with videocon gur[protected] and service engineer visited my home. During service (Gas filling) there was a huge blast and engineer told us that everything is fine. They charged for the service, gas and went back.ac worked for an hour and there was no cooling after that. We we called service engineer back, they confirmed that the coil is leaked and we need to pay for that. Thiis clearly shows that the leakage caused due to unprofessional handling during the service. Now no one is supporting including the local vendor and area service manager mr rajiv. Pathetic service and support from videocon, stay away from them. Thanks, Ajay Was this information helpful? | |||
Jul 8, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Jun 05, 2017 Videocon Industries Customer Care's response Dear ajaysingh2980, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team Verified Support Jun 07, 2017 Videocon Industries Customer Care's response Dear ajaysingh2980, We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance. Regards, Videocon Customer Support Team | |||
 2 Comments | |||
Comments
Please deactivate sony pix customer id[protected]
Reply
Your servicemens taken tv fourth time to repaire but they cant resolved display and sound problem .now I am going to consumer forum to complaint to replace tv .if you have some respect of customer take right action on this issue .thank you !
Videocon Industries Customer Care's response, Jun 6, 2017
Verified Support
Dear Moreshwar Gaikwad,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.
Regards,
Videocon Customer Support Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.
Regards,
Videocon Customer Support Team
Videocon Industries Customer Care's response, Jun 13, 2017
Verified Support
Dear Moreshwar Gaikwad,
We are still awaiting information about your complaint number. You can contact us on [email protected]. Please let us know if we can be of any further assistance.
Regards,
Videocon Customer Support Team
We are still awaiting information about your complaint number. You can contact us on [email protected]. Please let us know if we can be of any further assistance.
Regards,
Videocon Customer Support Team
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105