Videocon Industries — After Sales Services not provided

Address:

E3/15, Block E 3, Jhandewalan Extension, Jhandewalan, New Delhi, Delhi 110005

I have purchased a 40 inch LED tv from EP electronics paradise Pvt. Ltd. having model no:- WWBTWKU40GH17XAH and serial no:[protected]. The LED stops working on 24th May 2019 amd i have raised a complaint on May 24, 2019, and the executive visited the next day and found that the panel is not working and needs to be replaced. He charged Rs 500/- and told that it would take a week to replace it. Now its been 1.5 months and no one is picking up the call and responding to my calls. Even Ajay Singh(+91-[protected]), the manager of west Delhi is not picking up any calls. Please help me in this case