Videocon Industries Complaints & Reviews

MY MOBILE NO - [protected] VIDEOCON
REGION - GUJARAT

ON[protected] MIDNIGHT
I ACTIVATED MY GPRS PACK FOR RS 13 AND FOUND IT IS NOT WORKING, THEN I CALLED V HELP EXECUTIVE MANY TIMES BUT THEY DID NOT ATTEND THE CALL. 198.121

ON[protected]
I THOUGHT IT HAD NOT BEEN ACTIVATED, THEN AGAIN I ACTIVATED A GPRS PACK OF RS 5 AND FOUND IT IS ALSO NOT WORKING. I HAVE ALL THE SETTINGS. THEN I CALLED V HELP EXECUTIVE MANY TIMES BUT THEY DID NOT ATTEND THE CALL. 198.121. THEY SAID THAT THEY WERE BUSY OR NETWORK BUSY. HOW COULD BE THEY BUSY ON ATTENDING OTHER CALLS FOR A FEW HOURS, THEN I SENT SMS TO 121 REGARDING THIS. REPLY CAME FROM THERE THAT "WE ARE IN RECEIPT OF YOUR SMS AND WILL GET YOU TO BY[protected]. THEN I CALL [protected] FROM MY RELIANCE MOBILE BUT I FAILED TO TALK TO THEM.

IT'S VALUABLE MEANING IS GOING OFF BEFORE 8:00 A.M. THAT I USED TO RESERVE MY TICKETS.

TOTAL LOSS INCURRED MY ME RS 20. HOW WILL THEY PAY.

I HAD PURCHASED 34 INCH FLAT TV FROM VIDEOCON UNDER MANO YA NA MANO OFFER IN 2007.AFTER PAYING RS 7000 EXTRA IT WAS MENTIONED THAT I WILL GET 32 INCH PLASMA TV AFTER 2 YEARS 11 MONTHS.(VERY SMALL LETTERS IT WAS MENTIONED THAT TAXES TO BE PAID EXTRA)
wHEN I CONTACTED VIDEOCON THEY SAID PLASMA TV IS FLOP IN FACT 34INCH TV IS ALSO VERY BAD PRODUCT AND I SPENT 5000 ON IT THOUGH SERVICE IS FREE TAXES ARE AORUND RS. 5000.ZI WAS TOLD BY SALES PERSON MR. SYED MUSARI BANGALORE THAT PAY RS. 12500 EXTRA +200 CASH AND THEY WILL SUPPLY 32 INCH FB32 MODEL.AFTER I PAID MONEY IN JAN 2011 AND AFTER EXHAUSTIVE FOLLOW UP I RECEIVED 32 INCH TV ON 12/2/2011 BY FIRST FLIGHT COURRIEE.(SENT BY VIDEOCON ONLY)BUT IT WAS FOUND THAT THE TV IS DAMGED.HENCE THEY SAID THEY WILL REPLACE THE TV SINCE IT WAS TRANSIT DAMAGE.
SO FAR I HAVE BEN FOLLOWING UP AND I HAVE NOT YET GOT REPLACEMNTNO ONE IN VIDEOCON IE BRANCH MANGER MANGALORE UDUPA,SERVICE MANAGER MANGALORE JOOTHISH SALES PERSON SYED MUSARI ARE TAKING ANY RESPONSIBILITY.mANY TIMES SEEING MY PHONE THEY DONOT LIFT THE PHONE.WHEN I CALL FROM SOME OTHER PHONE THEY TELL ME THAT IN NEXT 2 DAYS I WILL RECEIVE TV.S FAR 35 DAYS ARE OVER .
I HAD SENT E MAILTO VENUGOPAL DHOOT AND AS USUAL NO RESPONSE
CAN ANY ONE HELP.
NO ONE SHOULD BUY ANY PRODUCT OF VIDEOCON IN FUTURE

K.S.KOPPALKAR
MANGALORE

I am having a complaint to register in my mob no:[protected].We have informed to company about the continues call coming from videocon. we have registered DO NOT DISTURB (DND) 3 weeks before. But still you are disturbing us with call and sms.So please take necessary steps against it.


regards,
Shaheeb

Before I start-off here, I have been bounced a lot of times stating that my mobile "is with the service center" by vendor and "is with the vendor" by the service center. This is a short story of my problem, I have been facing this problem from the past 3 months and have no clue where my mobile phone is. This is utterly a very sad act from a reputed company like Videocon. I have lost complete faith and will never suggest anyone NOT even a stranger to buy any product of Videocon. I am starting to thing that I need to approach legally in this matter. Its not a question of a couple of thousands of rupees, its the question of QOS(quality of service) from Videocon. They do not stand by their product that they sell.

I purchased Vediocon Cruz V1425 mobile On 30/10/2010, Not even for 2 months it worked, On 15/12/2010 it stopped working,Since Vediocon give warranty i had given to vendors in bangalore (Address given by your call center agents).In three service centers they said they don't have software to service my handset, Lastly I found 1 vendor saying he will get it done so on 17/12/2010 I gave to vendor below is the details

Vendor Name:-INTARVO
Vendor Ph# +[protected]
Case ID:-OL:20101217:19
IME NO:-[protected]

sufering of No network coverage in main baroda city & cutemer care is showing a always busy in my number only.
I am Rahevar Dhaval I taken a MNP videocon gsm sim. my no -[protected] but ,There is no Network Awailable in my resident area in Sama Road, Baroda. pin nu-390002.
I had already registered the same complain around many times from my 2nd number -[protected] .but there is no resolution came on same AND there is no satisfied reply given by costumer care or they put my number permenently on s busytone. I am suffering from this problem last one month from the date of donig convert a MNP from vodafone IN. please solve problem as soon as possible.- thank you

Hi
This Adarsh Pandey. I had purchased a Videocon mobile (V1602). I had an issued with my camera. It is clearly mention that it had 2 MP camera,but it seems to be VGA type quality of camera.Most disappointed part of this mobile was its service care.Reddiculas service support given by them. I was very disappointed when i had purchased this mobile after 1 week it had mic problem. I had visited videocon service center he had taken almost 2 week time to resolve it, after that again it had an issue with it key pad the 0 button is not working as well its charger was also not picking up.I had again visited the service center again i had very disappointed with the service care. The service center officer is said it will be ok in 1 day you will collect it tomorrow evening between 5-6 pm. But the problem was not solved in three days. It was again a bad experience for me.Really very very bad experience.

Dear friends

Please give me about truthfulness of this mail


REF: "VIDEOCON" DIRECT RECRUITMENTS OFFER.

Your Resume has been selected from MONSTER.COM for our new plant. The Company
selected 62 candidates list for Senior Engineer, IT,Administration,Production, marketing
and general service Departments,It is our pleasure to inform you that your Resume was
selected as one of the 62 candidates shortlisted for the interview. The Company VIDEOCON
is a brand name in Electronics manufacturing business in India,The Company is recruiting the
candidates for our new plants in Delhi,Bangalore, Pune and mumbai.

Your interview will be held at The Company Corporate office in New Delhi on 25TH
of September at 11.30 AM, You will be pleased to know that The 62 candidates selected
55 candidates will be giving appointment, Meaning that your Application can progress to final stage.
You will have come to The Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to
you by courier before date of interview. The Company can offer you a salary with
benefits for this post 62,000/- to 2,00, 000/- P.M. + (HRA + D.A + Conveyance
and other Company benefits. The designation and Job Location will be fix by
Company HRD. At time of final process. You have to come with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph.

Note: You have to make some initail refundable security deposit of Rs. 12,200/-
( Twelve thousand two hundred rupees ) to our company. This is a refundable interview
security deposit before your offer letter with Air tickets will be sent to your Home Address by courier
by our company. This Company will pay all the expenditure to you at the time of face-to-face meeting
with you in Company. The Job profile, salary offer, and date -time of interview will be mention
in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash
deposited.We wish you the best of luck for the subsequent and remaining stage.
The lastdate of security deposited in bank is 15th march 2011. You have to give the information after
deposited the security amount in bank to The Company HRD - direct recruitment via email. Your Letter
with supporting document will be dispatch same time by courier to your postal address after receipt of
security deposited confirmation in bank. The interview process and arrangement expenditure
will be paid by VIDEOCON. Lodging, traveling and local conveyance actual will bepaid by VIDEOCON
as per bills.The candidate has to deposit the initial refundable security as mentioned by HRD.

NB: You are advice to reconfirm your mailing address and phone number in your reply.
and 10,200/- ( Ten thousand rupees ) will be the refundable amount, as 200
rupees will be deducted as bank charges for funds deposit. and if you are been s
elected or not, still the amount will be refunded to you, as the amount is just
to prove that you will be coming for the interview in order for us not to run at
lost after sending you the air ticket and you don't show up on the day of interv
iew.

Wishing you the best of lucks

Regards
MR. DEEPAK SHARMA - (Executive - HRD)
Videocon Electronics India Ltd.
H.O. - 174, Videocon House,
G.K. Part –1, Greater Kailash.
Email: [protected]@hotmail.co.uk

SIR, I PURCHASED THE ABOVE CELL PHONE SET. BUT TO THE SHOCK OF ME, THE INTERNET OF TATA DOCOMO DOES NOT WORK ON IT BECAUSE THERE IS NO ON LINE SETTING AND MANNUAL SETTING OVER IT. AS A RESULT OF WHICH, I HAVE LOSTED MY RECHARGE COUPEN OF RS.45/-. PL SOLVE MY PROBLEM.

[protected]@pnb.co.in

I'm using with a number[protected], since 5th Feb 2011 and activated monthly package of GPRS for 30 days,During the days no problem at all. After 5th March I couldn't make any call and also incoming,So i contacted the customer care service, they told me it is the verification of address and your ID, But I had submitted my Photograph and family card xerox and Driving license copy when i purchased.
The distributor of videocon GSM service and the Area sales manager confirmed my proof and then activated
my sim card.
Even, if a problem to verify my proof, once again i submitted the same proof (08.03.2011). Still now (12.03.2011 08.57am) no response,Every day i launched a complaint to the customer care,
This also a strange stealing money and virtual from customers, I disappointed

Hi

My mobile number is [protected] and my name is RAMAKRISHNAN.A. Let me come to point " i had called up for the videocon customer care on 6th and 7th mar 2011 just for the GPRS setting but in your office agents are putting me in hold for 15 mins in every call s and i almost call to you for five or seven times but my issue is not resolved on that day and also in the bpo office they are not following the hold script and transfer details. no one also not transfering me by warm transfer every one done the blind transfer. what is this happening in your office , if it is continew i am very sure videocon cant able to give the good service for the customers . make sure that the agents must aware about the all information s. and also i should get the reply from your concern regarding this mail.
thanks
A.RAMAKRISHNAN.
[protected]@gmail.com
[protected].

Dear Sir,

I got a job offer from"Videocon Electronics India Ltd.", which is as follows,

" Videocon India <[protected]@rediffmail.com>
[protected]@hotmail.co.in

dateMon, Mar 7, 2011 at 7:26 AM
mailed-byrediffmail.com
signed-byrediffmail.com

hide details Mar 7 (2 days ago)


ATTENTION.


REF: "Videocon India Pvt Ltd" DIRECT RECRUITMENT'S OFFER.

Your resume has been selected from MONSTER.COM for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing, Account/Finance, Technician and general service Departments. It is our pleasure to inform you that your resume was selected as one of the 62 candidates shortlisted for the interview. The Company is recruiting the candidates for our new plants in Delhi, Bangalore, Pune Andhra Pradesh, Tamilnadu, West Bengal, Kerala and mumbai.


Your interview will be held at The Company Corporate office in New Delhi on 16th of March at 11.30am, you will be pleased to know that from the 62 candidates, selected 55 candidates will be giving appointment, meaning your Application can be in progress to the final stage. You will have to come to the Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before date of interview (Please be inform that ticket will not be provided for applicant within Delhi and NCR). The Company can offer you a salary with benefits for this post from 35, 000/- to 200, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits). The Designation and Job Location will be fixed by Company HRD at the time of final process. You have to come with photo-copies of all required documents.
=========================================
REQUIRED DOCUMENTS BY THE COMPANY HRD
=========================================
1. Full Names:
2. Contact Address:
3. Mobile Number:
4. Sex:
5. Age:
6. Photo-copies of Qualification Documents.
7. Photo-copies of Experience Certificates (If any)
8. Photo-copies of Address Proof
9. Two Passport Size Photograph.
======================================
You are to make a cash security deposit of Rs.10, 700INR(Ten thousand seven hundred rupees) as an initial amount in favor of our company accountant name in charge to collecting payment. This is a refundable interview security deposit, 10,500/- ( Ten thousand Five Hundred rupees ) will be the refundable amount, while 200 rupees will be deducted as bank charges for funds deposit. The refundable interview security deposit of Rs. 10,700/- should be paid to the bank details given to you to our company accounting officer in charge. Account number will be provided to you upon your response to this mail.


NB: You are advice to reconfirm your full name, mailing address, age and phone number in your reply. This Company will be responsible for all other expenditure to you at the time of face-to-face meeting with you in the Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter.


IMPORTANT NOTICE:
Last date for security deposit is 12th of March 2011. The earlier the deposit is made the better for us so that we can get the ticket booked on time for the people outside Delhi and NCR and as well send it along with the call letter to the applicants.

Regards,
Mr. Deepak Sharma - (Executive - HRD)
Videocon Electronics India Ltd.
H.O. - 174, Videocon House,
G.K. Part 1, Greater Kailash.
New Delhi "


It is my humble request, kindly enquire about this email and the sender and take necessary legal action.


With regards,

Anish Deb

I have Purchase Videocon Washing Machine from below dealer

BELA VISION,
Step n Shop Plaza, R.CDutt Road,Alkapuri,Baroda

Moden name/No - VDM6SHRD - DG Marine on[protected]

From the date of purchase i have problem in my washing machine, I have told many times to replace my washing machine but dealer not respond & use abused lengualge with customer.

For this washing machine i have launched 6 (six) complain to your customer center,following are the complain numers

ASM[protected] - I have tell customer care to provide date of this complain they said we have no record
SVC53030 - I have tell customer care to provide date of this complain they said we have no record
AHM[protected] - I have tell customer care to provide date of this complain they said we have no record
AHM[protected] - I have tell customer care to provide date of this complain they said we have no record

all above complain for water likage from washing machine,some part also change in my machine but still water likage is on in machine.

AHM[protected] - Dt.[protected] for Tub Break, service center guy said part is not available, we will change this once we got from aurangabed office, this i will know after 10 days of complain....

AHM[protected] - Dt.[protected] for replace my Washing Machine, I dont want to replace my tub

I want to replacy my washing Machine urgently, in such sort time I have faced many problem in my machine....

Videocon sale this type of product which trouble the customer insted of smoth life.....

If i am not get any reply on this in two days i will go to consumer cort.......

Regards,
Hemal Shah

i gave a handset for repair under warranty to the service center of videocon mobile on 3rd feb, they said they will check and tell that whether it will be replaced or repaired then next day they told me that they will replace the handset, and now its been more than one month and the handset is not been replaced and still no final date has been given to me

Name of service center:
Swastik electronics
Sec-62 behind fortis hospital
Noida



my details:
Prabal
[protected]

I had bought a Akai Bravo LCD TV model # 32LW7 on 20-May-2008. And I had to go to Helsinki for a business related long-term trip the very next day. Hence I was not present at the time of installation of the LCD and also was not able to mail the stamped warranty card back to Videocon. Surprisingly, just after the 1-year warranty period was over (initially I was told that this TV had 7 years warranty !!!), the lcd set started giving problem - no picture although there was sound and I was able to change channels etc. A service agent identifying himself as Mr. *** Mukherjee followed-up (on KL[protected] by paying two visits without any clue of the root cause of the problem. Following his second visit, even the sound is not working after a spark. On opening the back cover (to find the facts), I found that the earth (ground) green cable was kept loose inside the power board (PCB) which led to the electrical short-circuit (possibly in temporary contact with transformer or capacitor output). Hence, I raised another ticket # KL79A30066.

I am an now based in Espoo Finland and would like to spread the truely 'Indian' brand by the name of Videocon.

Respected sir,
I Rajkumar Nishad and my contact no. is [protected].I was given my two nos for MNP to CRYSTAL PHARMACRUTICAL office at KALINA,SANTACRUZ EAST,MUMBAI distributor of Videcon Cellular on 24/1/2011 and nos for MNP are [protected] & [protected].Still my two nos are not converted in Videocon. I am facing lots of problems.
So i request to you take some necessary action as soon as possible.

Thanking you

I have customer of videocon mobile service, my number is [protected]. i submit my proof and snap when i take the number, but from previous 2 months company has failed my sim.

inspite of many compailants to coustumer care no one has come to solve problem. we are not receiving sports package since last week. Customer care has given us complaint no.32493485 for customer i.d.4582124 on 04th of march 2011.
afin batliwala
chembur
mumbai
ph. [protected]

subitted mobile alot of time to service center even they replace the handset but problem not solve yet
and my warrenty will over on 7 march
problem in my mobile
fake message id display
no ringing of alarm
some function not working
some function had given in voucher but not in built

Hi from Er.Balakrishnan.M
For my number I didn't activated any cricket alert services, they activated them-self and debited Rs.30 from my balance. When I talked with videocon customer care they accepted to refund Rs.30 within next day morning,but after 1 week also it was not refunded. When I called again they not responding and also not attending the calls.Also Videocon network coverage is also not so good as they advertised.

Kindly do favour to get my hard earned money Rs.30 to my number again.

My videocon number : [protected]

I AM MANISH KALRA USING VIDEOCON MOBILE V1655 . THERE IS PROBLEM OCCURES IN ITS TOUCH SCREEN THEN I WAS GO TO VIDEOCON MOBILE SERVICE CENTRE (ACCEL FRONTLINE SERVICE) JAIPUR ON DT 17/02/2011,AND GIVE MY MOBILE TO CHECK . THEY TOLD ME THAT THE TOUCH SCREEN NOT WORKING IT SHOULD BE CHANGE AND ITS DEMAND SHOULD SEN TO COMPANY AND THEIR WILL 7 DAYS TIME REQUIRED AND I CAME BACK AND THEY GIVE ME A CALL ID NO . JPR_VG_11_0035730 AND (MY MOBILE HANDSET IS IN WARRENTY NOW.)
BUT AFTER 15 DAYS THEY ARE REFUSE ME AND SAY UR MOBILE TOUCH SCREEN NOT CAME FROM THE COMPANY TIIL DATE AND IT SHOULD TAKE 7 DAYS MORE TO CAME .
THIS IS DELAY IN SERVICE , I AM SUFFERING DUE TO MY CELL NUBERS ARE NOT WORKING DUE TO MY MOBILE .
IT IS REQUESTED TO U SEND TOUCH SCREN AS SOON AS POSSIBLE .