Videocon Industries Complaints & Reviews

We have a Videocon Refrigerator under repair. We made complain twice vide no. BB79912002 & BB79917000 but till now no response from their end....

To
The
Authorised Signatory
Videocon Company Ltd.

SUB:-POOR AND LACHES AC SERVICE

Sir,

It is an intimation towards you that I had purchased a Air Conditioner of your Branded company Model No VSM-7033B I D SL NO. [protected] dated 13-06-09,lodged complain for FIRST DRY SERVICE logging No.KL 59903003 dated 03-09-09 and a technician named Sourav Chakroborty...

Dear Sir,

We have a fully automatic washing machine model, VA NA 811. For the last one week, we have a problem as it is not working.

We requested for a servcie thro Help Line[protected] on 29th Oct 09. Same was acknoledged vide ref no KLB 9A 29012.

As because, washing machine is part of daily chorus, one can not manage without it, we kept following up with & the service provide S.A.M....

I Have Purchased Videocon Window Air Conditioner Model No. VAW 1822 vide Serial No.[protected] on 01.08.2009 from shop name "Freezing Point" from Mahim, Mumbai 400016. Till date this AC has has got repaired for Motor Burning, Some Big sound coming of compessor, and Some other Problem because company people tell everytime some other problem and takes machine at workshop for repairing for two days and bring back.

I...

Three weeks before i have purchased one fully automatic washing machine.
The very next day of installation by the service person, we noticed water was leaking from the bottom of the machine. I called up the dealer and he made complaint to the company. Now two weeks elapsed and no response.

The equipment was delivered without the rat mesh as indicated. When the service person came I brought this matter to his attention...

Dear Sir/Mam,

I applied for my PF settlement to Videocon in Feb. 2009. My last working day @ Videocon was 31st May 2008.

Company has fwded the documents to PF dept, Bandra, Mumbai.

I have got an acknowledgement & it was submitted on *th April 2009.

Tiull today i have not recieved my PF claim.

Meanwhile I visited your Bandra office, there I came to know, that oits...

have purchased the LCD on 12.02.09 and refrigerator on 27.02.09 but till starting there was a sound problem in LCD and i wrote the complaint many times but there is no solution.
the executive told me that your LCD will be replaced and after 9 months the LCD has been replaced on 17.10.09 (after so much efforts).But the problem is Videocon has sent me the lowest model, iam regularly contact with service centre and yours employee (Mr...

Dear Sir/Madam,
I purchased this VIDEOCON SPLIT ECO CHILL-1.5 TON about one and half month back, on the first day it worked well for few hours, after some time it showed F8 on the display screen and turned off, did try with remote all the functions but did not start. Next day I tried again, started and after few hours again turned off showing F8 function. The show was running for 4-5 days and it never started again.
Now regairding...

Dear Sir,

I had purchased a Videocon Color TV in Dec 2007. It was working fine. Suddenly, the TV was dead ( No Picture/No Sound. ) I called up M/S Parakh Enterprises, Nasik, Maharashtra as I had bought this TV from them. The person told me that I need to complain on the Videocon Call Centre. I took number ([protected]) and placed a complaint call on 25/10/2009. Complaint ref no : [protected]. I was told that the Service enginner...

To whomsoever it concerns



I am a very upset customer of Videocon and its services.



Gist of my complaint: I have a Videocon Fully Automatic Washing Machine. For the past 20 days it is not working. I have made numerous calls to your call centre, your showroom and n number of people to complaint regarding changing of some gear box which is required, but to no avail.

...

Dear Customer service head,

With reference to above mentioned complaint no, i would like to inform you that we bought Videocon TV 30th april 2009, now picture did not display from last so many days. We complaint on 10th October but nobody came to our home for attending the complaint, pls look in to the matter & send to your person on below address for attending the complaint which we did on 10th Oct.

Thanking...

Hi,

I have purchased 29inches Videocon TV in year 2007 and now during lightening it has got faulty. I registered the complaint to service centre then he visited me checked and told that Chasis Board need to be replaced, i asked him to replace it immediately . But till date there is no update of information from service centre.
When i again called at service centre customer care then he told that the complaint has been...

I have purchased on 26/12/2007 one Videocon washing Machine from your retail outlet at Tripunithura in Ernakulam Dist

The machine has developed complaints from the very first month of purchase and has so far around eight breakdowns. In two cases the board had to be replaced.

All these have resulted in great difficulty to me. I have written to you earlier also in this regard.

Hence I request you...

I PURCHASED THE PRODUCT VIDEOCON REFRIGERATOR S 215 DX FROM PARTH ELECTRONICS, DENA BANK BLDG, OPP. PWD. REST HOUSE, SILVASSA ROAD, VAPI - 396191 VIDE CASH MEMO NO : 283 ON 23/10/05. THE COMPRESSOR OF THE FRIDGE IS NOT WORKING....

Dear Sir,

I have bought a videcon refegrator on 2001, The model name is S- 191 TT, But a few month back the fridge lock not working, i think the lock is broken, I have try to videocon service center but parts not in stock, the service center told me this model is closed by company. I am suffering a lot of problem,
Kindly solve the problem at earliest. Because i am very disturb.
Please check the problem and solve...

Dear Sir,
The above machine is purchased from Kakinda(AP). After six months, it creates the problme. I have registerd so many times complaint in videocon and finally they replaced the pulsator. Again same problem came before 02 months. I have register compaint in Videocon customer care [protected] and given me the one request no RAJ[protected]. After waiting of 15 days, no positive reply. Again, i call in customer care and they told...

I had purchased a Videocon Fridge in Delhi.I had high regards for this company being a indian mltinational. Initially there were some minor problems witht the door functioning but I tolerated, but now the compressor has stopped working and the dealer tells me to pay Rs.5000/- for replacing the same.
This shop from where i had purchased the fridge use to deal with factory 2nd hand refrigerator of your brand.when we bought the refrigerator...

Hello Sir,

This is Abhishek. I had purchased the praoduct online from videocon authorized website edigiworld.com. At that time I was intimated that the product will be shipped within 7 days but yet I have not received the product. There is no status regarding the shipment details of the product. I am regulary contacting the edigiworld customer but they are making several excuses. On edigiworld website, it is mentioned 100%...

Sir,
I bought a Videocon split AC under staff quota on 26th Sept, 2009. When I opened the box, I found the delivered piece to be a used one. On contacting the company (by phone), I was told that it has happened by mistake and it will soon be replaced by a fresh piece. When nothing happened for 3 days, I approached the company and they asked for a simple application as formality and assured me that i will get a fresh piece by evening....

Sir

I have purchased a Satellite d2h DVD of Videocon on Sunday i.e 4th Oct 2009 because of the good reviews of the Company. But after the purchase I have seen that the installation manager of satellite DVD , to my utter surprise was not aware of the features of the facilities of DVD.

The reception of the D2H is so bad and engineer tried to go away with just adjusting the colours. Lastly he also agreed that...