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Videocon Industries Complaints & Reviews

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Updated: Dec 16, 2025
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Videocon Industries reviews & complaints page 224

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D
dineshkumar T
from Delhi, Delhi
Jun 10, 2009
Resolved
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Dear sir,
i have bought the videocon twin door refrigerator on 12th of july 2008,
i have posted a complaint to sevice before a months ago, last week only
they have found the problem in compressor and long struggle they have
changed the compressor, but it was working fine for just 3 days, now it is not cooling and
some humming noise is coming which was not heard before, so please accept this complaint
and do the needful.
thanking you
dinesh
Aug 14, 2020
Complaint marked as Resolved 
the service of videocon is and below then 3rd class I m crying after purchasing this brand this brand is ****** brand I am preparing for consumer court against this company and want every dissetisfied customer to support me.
Dera sir

i have posted a complaint to sevice before a months ago, last week only
they have found the problem in compressor and long struggle they have
changed the compressor, but it was working fine for just 3 days, now it is not cooling and
some humming noise is coming which was not heard before, so please accept this complaint
and do the needful.
thanking you


Regard
satish gupta
[protected]
COMPRESSER PROBLEM.KINDLY SEND SERVICE ENGINEER
md quasim alam
saharsa basti
aman chowk ward no-38
saharsa
ph;- [protected]


dear sir
i have purched one vidieocon refgerotors double door
so please see in this case & solf this matter .
probelms;- not cooling&campressors probellms
warranty;- under warranty
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    SUMALATHA P
    from Ranchi, Jharkhand
    Jun 10, 2009
    Resolved
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    HELLO SIR,

    I HAVE DISAPPOINTED TO A LARGE EXTENT BY THE BAD (WORDS CANNOT DESCRIBE) SERVICE OF THE VIDEOCON CUSTOMER SERVICE CENTRES.

    THIS IS THE SECOND TIME, I AM BOOKING THE COMPLAINT WITH THIS CONSUMER FORUM. BUT TILL NOW I DID NOT GET ANY SOLUTION AGAINST MY PREVIOUS COMPLAINT.
    FURTHER TO THAT COMPLAINT, I AM HERE UNDER GIVING THE DETAILS OF MY PRODUCT AND COMPAINTS TO VIDEOCON CUSTOMER CARE FOR YOUR FURTHER ACTION:

    PRODUCT CODE : D240 BRG
    BRAND : VIDEOCON
    PURCHASE DATE :[protected]
    DEALER DETAILS : NEXT RETAIL SHOP
    SHOP NO.4-190, 4-191,
    GEETA NAGAR, MALKAJGIR,
    SECUNDERABAD, HYD - 500047.
    PH.NO.:[protected]

    1ST COMPLAINT LODGED IN : MARCH BEARING COMPLAINT NO. AHMO[protected]
    2ND COMPLAINT LODGED ON 17/05/2009 BEARING COMPLAINT NO. AHM[protected]
    3RD COMPLAINT LODGED IN : MAY BEARING COMPLAINT NO. AHM[protected]

    THIS IS TOBE CONSIDERED ALONGWITH THE COMPLAINT GIVEN BY ME EARLIER, I.E., ONE WEEK BEFORE.

    THE VIDEOCON SERVICE PROVIDERS SAYS AT LAST THAT THEY CAN NOT REPAIR THE REFRIGERATOR, THUS NEEDS REPLACEMENT OF THE SAME.
    PLEASE KINDLY PROVIDE JUSTICE TO US...
    THANKING YOU..
    REGARDS...
    SUMALATHA.P.
    MOB.NO. [protected]
    GUJARAT.
    Aug 14, 2020
    Complaint marked as Resolved 
    WE ARE TRIED OF VIDEOCON FRIG.IT IS VERY DULL PIECE.WE WANT REPLACEMENT.WE MADE MANY COMPLIANTS TO SERVICE HAEAD MR, SANJAY.BUT IS NOT MEANINGLESS, SINCE LAST 6 MONTHS WE SUFFER.
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      H
      harish babu
      from Delhi, Delhi
      Jun 10, 2009
      Resolved
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      SIR NAMASTE
      BAWEJA TV SERVICE CENTRE
      G-11-PREHL AND MARKET KROL BAGH, NEW DELHI -110 005
      PHONE[protected]
      19-4-09 ko naya FIRIJ LIYA THA
      PROPPERLY COOLING NAHI HO RAHI HAI
      Aur Na Hi Freezer Me Ice Jam Rahi Hai.
      MODEL NO S 091 DC
      customer care @vgmail.in 21-4-09
      complaints no.
      del [protected]
      del [protected]
      6-5-09 complaints LAST 15-5-09 KO KARI HAI
      20 PHONE NO. [protected] SERVICE CENTER KO KARE HAI
      FIRIJ OPEN KIYA
      ENGINEER KETA HAI TIK HAI EETANI HI COOLING KARE GA
      AAB ESME SAMAN RAKHA JAEGA
      HAMNE APNE ENGINEER KO DIKHAY UNONE BATAY GAS CUM HAI
      HARISH BABU
      6137 BASTI HARPHOOL SINGH
      NAWAB ROAD SADER THANA- NEAR POST OFFICE
      DELHI 110006
      PH.RES. 23682673 OFF.[protected]
      Aug 14, 2020
      Complaint marked as Resolved 

      videocon refrigerators — Worst experience with Videocon appliances

      Worst experience with Videocon applicances

      I am Amit Shanbaug, a consumer of your Videocon double door refrigerater. My experience with both the appliances as well as the after service has left a bad taste.

      We purchased the appliance on 28th of March 2008 from the NEXT retail showroom at Sion. My problems started the day we purchased it. The service centre took more than a month to get the product installed. It was lying at my house in the box pack for that period. Every time we would call, the rep would inform us that the engineer would come to our house the very next day. Finally, it was only installed, when we personally went to the showroom and demanded our money back.

      According to the warranty card the product has a six year warrenty period on compressor and 12 months on the refrigerator. On 16th June 2009, that is nearly 14 months of buying it, the product started giving us problems and stopped working. We called the service centre ( Reference no: MUM[protected]) and the representative came to our place on the 23rd of June, we were informed that the compresser needs repairs for the cooling to take place. We were told by the representative that it would cost us Rs 1400/- for the repairs. When we asked the representative if it is not covered by the warrenty period, we were informed that the cost is towards towing the product to the service station and filling gas. He told me that the repairs would be free, but i would have to pay the money for the gas charges.

      They took in near 26 days to repair the product and on delivery i found out that the light bulb inside the refrigerator was not working. I refused to pay the balance repair amount and so the next day a representative was send again to collect the money and repair the bulb. I was also told that though not mentioned, the compressor would have a six month garauntee and if anything goes wrong, it would be repaired free of cost.

      The product stopped working in less than 2 months. I registered a complaint ( Reference: MUM[protected]) with the service centre. The engineer who attended it insists that we pay Rs 550 again as there is some problem with the cooling. I fail to understand that when it is under warrenty, why is the company charging. It would have been better if i had got in a cheap refrigerator from the flea market if i knew i would have so much problem with the branded one. At least the repair charges would have been justified then.

      Amit Shanbaug
      amit.[protected]@gmail.com
      [protected]
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        S
        SUNIL KANT PANDEY
        from Varanasi, Uttar Pradesh
        Jun 9, 2009
        Resolved
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        Dear Sir,
        I have purchased videocon washing mc Multie 6800 model Serial No VI0829479 on 07/12/2009 from Rajaram Vinodkumar Renukoot Sonbhadra UP.

        After one month of purchasing this m/c, we were getting issues like drain leakage. M/c stopped suddenly, movement of washing system in one direction.
        We called your service team many times but did not get the permanent solutions.
        Last week your service team visited here to check the washing machine and given the solution but that was not permanent solution. Today my washing machine is creating same problem again.
        This is new machine & under the warranty period .if your service team is not able to provide the permanent solutions,
        Pl changes the machine and provide me new machine without any problem.


        Regards

        Sunil Kant Pandey

        F5-Hindalco Colony
        Renukoot, Sonbhadra UP
        Pin-231217
        Mo [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear Sir,
        I am vijay jain we have given the compaint few days back my compaint no is HYD[protected] We have taken the washing machine from DIGNITY ENTERPRISES, R.P . ROAD, SECUNDRABAD on 29.01.2007 bill no :006892 Videocon washing machine model5500 as we have spoken at this number for rectifing the problem of the machine which they are telling that the macanignizem have to change the cost is of rs 3800=00 phone no: [protected], [protected], [protected], [protected], [protected]
        the machine cost is rs 9300=00 { Inclusive of 12.5% vat tax }
        Just we want to know that if the company is manufacuring this type of the machine which will work for 2.5 years to 3 years and giving the warranty for 2 years what we can expect the performance from videocon industries ltd, and not geeting any type of responce from them as have talk to the person at they said that we will do somethink but afterwards they said sorry we cant do anythink you should pay for that. I AM NOT HAPPY WITH THE ANSWER
        So we are mailling you If we will not get anytype of answer from yours side then at the top we will write the letter and inform that please send the message to all of the person not to use the videocon washing machine.

        If we are paying 9300=00 and getting this type of trouble then we are not happy with this brand,
        As in the market we have listen that videocon products is ok but the service and profomance is not good in the market, the person in the market is telling to take LG, WHIRLPHOOL, IFB, SAMSUNG, GORREJ, ETC... ARE MORE better than Videocon,
        Awaiting for yours earliest reply,
        Thanking You,
        VIJAY BANTHIA CONTACH NO: 0-[protected]
        Dear Customer care

        We very sorry to bring your your notice that we have purchased videocon washing mc from Jain Electronics Bina ProjectSonbhadra UP and the same creating too much problem now.As we have blind faith on Vediocon products and without hesitation we used to buy but due to this we think that it will lead to short fall to your credit in market.

        We not usde to get service centre no. and no address.

        The problem this m/c, getting issues like drain leakage and spining tub in not working.. M/c stopped suddenly..

        We try to reach your service team many times but did no one has visited from last one and half year and the dealer used to say that we had broken the tie up from vediocon and not selling any product now.The dealer behaving so rudely that it likes we forced to buy from him only or no oher can avail the ssales & ervices of Vediocon.Kindly request to keep tie with good dealers who can help customers to resolve issues instead of creating issues.

        Today my washing machine is creating much problem also we not able to take to this any local repair shop as we have only trust on Vediocon Service centre.

        If your service team is not able to provide the permanent solutions Kindly request you to just say that we can do nothing or we cannot provide service in that area,

        Seeking for your favourable response.


        Regards

        Santosh Mishra
        Qtr No -B-224,
        Bina Project
        Sonbhadra UP
        Pin-231220
        Mo [protected]/90
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          A
          ANIL SHARMA
          from Delhi, Delhi
          Jun 9, 2009
          Resolved
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          I bought a Videocon Washing M/c vide Bill No. 1118/15.09.2007 but from the very first day of its usage it start giving problem and lot of complaints were made. Somehow they manage to attend the call after making considerable reminders. Giving below few complaint nos.:

          400vf08v26443 26.02.2008, . 5a[protected].11.08, DEL[protected] DT: 13/05/09 (PANKAJ), del[protected]/1.6.09 (Lalit), DEL[protected] DATED 9/06/09 (Amit)

          Reminders made on 15.05.09/19.05.09/21.05.09

          Now warranty of this product is going to expire on 14.09.2009. I am really fed-up and running pillar to post to get the problem rectified but noboday is listening to my complaint at all. It is something like that I have spent my hard earned for inviting the problem not for the convenience.

          Many times I use to get the response after making the complaint that pls. get in touch with concerned dealers directly and but even repeated reminders to them noboday turn up till date.

          Submitting this complaint with a hope that I will get some justification in this regard.
          Aug 14, 2020
          Complaint marked as Resolved 
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            R
            Rafiqul Hasanq
            from Mumbai, Maharashtra
            Jun 5, 2009
            Resolved
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            Resolved

            Ref: TI/183/09-10 Date : 05.06.2009

            To
            CENTRAL SERVICE OPERATION(s),
            VIDEOCON APPLIENCES LTD.,
            15 Km STONE, AURANGABAD - PAITHAN ROAD,
            CHITEGAON, AURANGABAD. 431105.
            PHONE : +[protected], 251507 Ext. 20

            Kind Attn: Central Service Operation Head.

            Sub: A.C Machine complain


            Dear Sir,
            This to inform you that on 05.11.2008 I had purchased two A.C Machines form Next Retail Shop at Howrah, 493/C/A, Vivek Vihar App, Block E, GT Road, South, Shibur, Howrah-711 102.The model No of Kenstar is KT-12-CN, SL NO OKT [protected] IN[protected] and the model no of Videocon is VAS G-182 SL NO OUT-[protected] IO-[protected].The machineS were installed by your mechanics dated 18.11.08. After installation the Machines are not running satisfactory. The Videocon AC Machine is lying dead from 15th April and the Kenster AC Machine is not working and emerging water in the office house.
            Several times I have complained your service centre, the docket nos. are KOL[protected] dt. 20.05.009, KOL[protected] dt. 18.05.09, KOL[protected] dt. 11.05.09, KOL[protected] dt. 8.05.09, KOL[protected] dt.02.06.09, but I am too much hope-less for your service. Your service centre denied to replace the machine but I have submitted my complain within warranty period. I have to talk with your branch Manager (Howrah) Mr. Subir kr. Neogi, but he blamed me that why I have not cheeked the machine at the time of purchase. It was not possible for me because, those are customer they are not engineer and you are a renowned International brand that’s why I had purchase the machine.

            If you would not response within 7 days after this complain, I shall be bound to complain about this matter, to Consumer forum. We are sending herewith bill and our installation charge copy.

            This is my last warning to you.

            I hope I shall get your kind response as early as possible.

            Thanking you

            R. Hassan
            (Proprietor)

            For Techno Industry
            Aug 14, 2020
            Complaint marked as Resolved 
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              A
              amol ashok rane
              from Kolhapur, Maharashtra
              Jun 5, 2009
              Resolved
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              i have purchesed a washing machine on[protected] and that machine occured a fault on[protected].
              i have registered my complaint in videocon service center on[protected].I called service center four times
              but still there is no responce from them no any service person came to me. on every call they registers my complaint with new complaint number and tells me that the service person will come in 24 hours.
              But till today they have taken no action.
              Aug 14, 2020
              Complaint marked as Resolved 

              Videocon Washing Machine — Technical Fault in the warranty period

              I have purchased the aforesaid product around 10 months back from S. K. Electronics, Air Force Station, Bareilly (UP). For the last 3-4 months there is some technical fault causing problems in operation of the same. The complaint has three times been lodged with the dealer and twice with the company but no action has been taken so far. The dealer on calling now uses very rough language as if he is not concerned with the after sales affairs.
              Please help so that the faith of consumers may remain in the Indian products.
              ANUJ KUMAR
              67/III, Shri Ganesh Puram,
              P.O. MJP Rohilkhand University,
              Bisalpur Road,
              Bareilly - 243 006
              Mobile [protected]
              Dear Sir,
              on 15 Aug 2009, I have purchased Washing machine worth 15000/- at Kurnool and due to heavy floods the same was submerged and not functioning am i eligible to have warrenty period ?
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                A
                ANIL SHARMA
                from Delhi, Delhi
                Jun 4, 2009
                Resolved
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                Washing M/c with multiple failures

                I bought a Videocon Washing Machine from Next vide bill no. 1118 dated 15/09/2007. Regret to put in your knowledge that very first day of its purchase start giving problem. Three times motor was replaced, belt got damaged, spin tub stop working and now dryer cover is not fitting in its area also while opening the dryer its not controlling its speed.

                For ready reference I am giving below few complaint no. I have made earlier...
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                R
                Ratanlal Harlalka
                from Panaji, Goa
                May 30, 2009
                Resolved
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                I purchased the A.C. on 12/03/09 vide bill no. 1625 from Raja Kaka Electronics, Kolhapur, Maharashtra.
                The AC is making Banging noises and from 15/03/09 I have been chasing the vendor and your service centre. Your mechanic has visited, fixed adhesive tapes at various places... but with no results.
                I already have your TV, Washing machine and two more split ACs. This is the first time I am experiencing such a bad service from the vendor and you.
                I request you to correct it immediately / replace the machine / or refund the money. Also I would like to get the extention of guarantee for the number of days of the delayed action.
                Aug 14, 2020
                Complaint marked as Resolved 
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                  S
                  simran
                  from Pune, Maharashtra
                  May 29, 2009
                  Resolved
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                  I brought Videocon split AC VKS52CE1 (1.5 TON), believe me it was the worst decision I have made .The only thing that attracts you is the "Cheap Price".I thought since this is an indian company, must be having something good to offer

                  There is nothing good to discuss about this product . If there would have been an option, I would have rated it ’0’

                  A . First day itself, the compressar was not in a good condition . We got it replaced
                  B. Makes hell of Noise
                  C. After 10 days, stopped cooling
                  D. Bad Customer service, they never responded to the complaint and it is 10 days, no one have approached us i.e. they dont value the customers.
                  E . They have a bad data management system, everytime you make a call, they will ask you the same details and will say that they have registered the complaint and someone will get back in 24 hrs

                  Thats all I have to say that this product is sheer waste of money, dont get attracted by the cheap price.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    R
                    Rajesh
                    from Pune, Maharashtra
                    May 29, 2009
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                    hai sir this is rajesh. today i received videocon direct recruitment job offer. in that they mentioned to pay money for the job. amount is Rs.5, 250/-. today is last date to deposit the money in union bank. account number is [protected]. this is correct or not please reply me immediately. thank u sir.
                    i send u the offer letter from my mail.
                    Dear Applicant,

                    Ref: “VIDEOCON” Direct Recruitments offer.

                    It is our good pleasure to inform you that your Resume has been
                    selected for our new plant. The Company selected 62 candidates list
                    for IT, Administration and Production Departments, as well as Company
                    offered you to join as an Executive/Manager post in respective
                    department. You are selected according to your resume in which Project
                    you have worked on according to that you have been selected in
                    Company. The Company is dealing in Electronics manufacturing business
                    in India The Company is recruiting the candidates for new plants in
                    Delhi, Pune and Bangalore.

                    Your interview will held at Company Corporate office on – 15th May
                    2009 at 11.30 in Delhi .

                    You will be pleased to know that Company has advise you in the
                    selection panel that your Application can be progress to final stage.
                    You will come to Company corporate office in Delhi. Your offer latter
                    with Air Ticket will be send to you by courier before date of
                    interview. The Company can be offer you as salary with benefits for
                    this post 30, 000/- to 2, 00, 000/- P.M. + (HRA + D.A + Conveyance and
                    other Company benefits. The designation and Job Location will be fix
                    by Company HRD. At time of final process. You have to come with
                    photocopies of all required documents.

                    REQUIRED DOCUMENTS BY THE COMPANY HRD.
                    1) Photo-copies of Qualification Documents.
                    2) Photo-copies of Experience Certificates (If any)
                    3) Photo-copies of Address Proof
                    4) Two Passport Size Photograph

                    You have to deposit the (Cash) as an initial amount in favor of
                    Company HRD. Department. for Rs. 5, 250/- through any [UNION BANK]ranch
                    from your Home City to Company Senior HRD. Account NO [protected]
                    - Name of Mr. Ashish Sharma. This is refundable interview security.
                    Your offer latter with Air tickets will be send to your Home Address
                    by courier after receiving the confirmation of interview security
                    deposited in UNION BANK. Company will pay all the expenditure to you
                    at the time of face-to-face meeting with you in Company. The Job
                    profile, salary offer, and date -time of interview will be mention in
                    your offer latter. Your offer latter will dispatch very shortly after
                    receiving your confirmation of cash deposited in UNION BANK. We wish
                    you the best of luck for the subsequent and remaining stage.

                    The last date of security deposited in bank - 04/05/2009 – Monday.

                    You have to give the information with scan copy of deposit slip after
                    deposited the security money in bank to Company HRD – direct
                    recruitment email ID: - [protected]@dr.com. Your Latter with
                    supporting documents will be dispatch same time by courier to your
                    postal address after recd. Your security deposited confirmation in
                    bank. The interview process and arrangement expenditure will be pay by
                    Company. Lodging, traveling and local conveyance actual will be paid
                    by Company as per bills. The candidate has to deposit the initial
                    refundable security as mentioned by HRD. If the candidate wants to
                    come with his parents or friends, the Company will arrange all
                    facilities only for female candidate.

                    Thanks

                    For any info kindly mail to :-
                    [protected]@dr.com


                    Mr. Vipin Gupta - (Executive - HRD)
                    Videocon Technologies India Ltd.
                    D – 182, Okhla Industrial,
                    G.T. Karnal Road, New Delhi - 91
                    Contact No. - – [protected]
                    Videocon Industries customer support has been notified about the posted complaint.
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                      B
                      BHARAT MADHWANI
                      from Bengaluru, Karnataka
                      May 28, 2009
                      Resolved
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                      I HAD A SQUEAKING SOUND COMING FROM THE MACHINE SINCE 2ND MAY 2009 AND I MADE MY FIRST COMPLAINT AT 1040AM [ COMPLAINT NO. BAN[protected]].
                      NO ONE CALLED AND NO ONE CAME TO SERVICE THE MACHINE FOR 1 WEEK.
                      THEN I CALLED AGAIN AND I WAS GIVEN THE NUMBER OF ONE MR. KRISHNAMURTHY: [protected].
                      THIS NO. IS SWITCHED OFF ALL THE TIME.
                      THEN ONE VIRUPAKSHA CAME ON 20TH AND ATTENDED TO THE MACHINE. HE DID SOMETHING TO THE MACHINE FOR EXACTLY 1 MINUTE AND SAID THE MACHINE IS FINE NOW, TOOK HIS SERVICE CHARGES OF RS. 250/- AND LEFT.
                      NEXT DAY THE MACHINE STOPPED WORKING COMPLETELY.
                      SINCE 26TH MAY I HAVE ONCE AGAIN STARTED CALLING THE CALL CENTER NO. 39404040 REPEATEDLY WITH MY NEW COMPLAINT NO. BAN[protected].
                      I SPOKE TO VINAY. THEN TO MUNEER E.K.. THEN TO IMRAN PASHA. THEN TO KIRAN KUMAR. THEN TO VISHNU.
                      VINAY PROMISED ME THAT THEIR TL SUMANTH WILL CALL ME IN 15 MINUTES. IT IS 24 HOURS NOW AND HE HAS NOT CALLED.
                      MUNEER SAID HE WILL TRANSFER MY CALL TO HIS SENIOR AND PUT ME ON HOLD FOR 45 MIN AND NO RESPONSE AND THEN I DISCONNECTED THE CALL.
                      IMRAN PASHA HUNG UP ON ME.
                      KIRAN KUMAR KEPT THE LINE ON MUTE AND DISCONTINUED THE CALL.
                      VISHNU DISCONNECTED THE CALL WHILE I AM SPEAKING TO HIM.
                      UNTIL NOW NO RESPONSE FROM ANYPONE.
                      ALL THESE PEOPLE HJAVE REFERRED A SERVICE CETER NO. [protected].
                      THIS IS AN INVALID NO.
                      VIDEOCON PRODUCTS ARE GREAT BUT THEIR SERVICE IS HORRIBLE.
                      THE SERVICE PERSONNEL... FROM CALL CENTER TO THE ENGINEERS HAVE NO REGARD FOR THE CUSTOMER. THEY FORGET THAT BECAUSE THERE IS A CUSTOMER THEY EXIST.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        N
                        Narayan Mhaskar
                        from Bengaluru, Karnataka
                        May 28, 2009
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                        Dear Sir
                        I lodged a complaint at your Varanasi (Maldahiya) Service centre few days ago. Every time I call them on phone they promise to send a mechanic but till today no mechanic has arrived.
                        The details are as under;
                        Product- Videocon Washing Machine
                        Complaint No. E15001
                        Service Centre- Varanasi (Maldahiya)

                        May I expect some results now?
                        Dear Sir,

                        No response of service complain

                        Many of the consumer durables that we use are from VIDEOCON. As they have not given any trouble we were very happy and recommended the same to many.

                        Now that some of them like the washing machine which we use regularly started giving trouble, we wanted it to be repaired and serviced only by the qualified and company appointed technicians.

                        My Father loged complaint on[protected] with service number [protected]. After few days a person called chandu came, checked and told the problem is with the water tub and took 250/- from my dad. After that there is no updates from your service. Every day My Father will make call to them and get assurance that problem will be solved today but that "today" has never come till date.

                        I sincerely hope that you will take up this matter and direct your authorised service center people to help me out and do the needful.

                        Thanking you in anticipation. Kindly ack. this mail.

                        Yours sincerely,
                        Mamidi Phani kumar
                        H/P: +91 [protected]
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                          Mrs Sonal Vengurlekar
                          from Mumbai, Maharashtra
                          May 27, 2009
                          Resolved
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                          Dear Sir,

                          We bought Videocon split AC Model VSC3544 Integra from Vijay Electronics Santacruz East on 25/10/2008 when it installed that same day water leakage problem started I called technician Mr Arun Jadhav back to check it was not solved that day and till date problem is not sloved. My ac warranty will expire after one year and this is regular problem. I am asking for replacement from day one but no respose from the company. After one year that means when warranty will expire I will have to bear the repairing expences as this problem is not solved by them instead of there 5 to 6 visits. I am fed up with this AC. Please help me and advise what to do? I want replacement of this AC as early as possible.
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          VIDEOCON SPLIT AC — Water leakage from the AC

                          Hello sir,

                          i bought a Vediocon Split Ac and i did the water likage problem in the AC. I did the compain so many times but no one can help me out.
                          pls help me for the same.....

                          thanking you

                          Harshad Shah
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                            A
                            ABDUL BARIK
                            from Delhi, Delhi
                            May 27, 2009
                            Resolved
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                            I bought Videocon Refrigerator on 10/03/2008 due to coming winter we didn't use the refrigerator for whole winter but in coming summer we use it & found that there is some problem because the fridge not giving the proper cooling Then i complaint on customer care & engineer came to my house & he gave us some instruction to use the fridge we follow the instruction but there is no increament in cooling then i again did a complaint in the fridge again engineer came & give us some instructions again we follow that & again no responce from fridge then third time i complaint & engineers came & he refill the gas in the compressor but there is no proper cooling in fridge & yesterday again engineer came & charged the gas & said that keep the food after 2 hours we did as like he said & kept food after 3 hours but this time there is no cooling in the fridge & in this matter the concerned person Mr. Sehgal Whose Mobile No. is [protected] also not doing any thing he is the head of servicing in delhi so i am gone tired to do the complaints & phones now i want to do something extra regarding this matter so tell me how can i do that

                            Thanks

                            Abdul Barik
                            [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Tanvir Qureshi
                              from Ahmedabad, Gujarat
                              May 26, 2009
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                              Complaint # MUM[protected]
                              Technician attended the complaint and did not returned back to replace the part. Customer care is helpless and service centres are also not responding for the same
                              Machine is still in warranty period

                              Complainant

                              Tanvir Q.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear Sir,
                              I am vijay jain we have given the compaint few days back my compaint no is HYD[protected] We have taken the washing machine from DIGNITY ENTERPRISES, R.P . ROAD, SECUNDRABAD on 29.01.2007 bill no :006892 Videocon washing machine model5500 as we have spoken at this number for rectifing the problem of the machine which they are telling that the macanignizem have to change the cost is of rs 3800=00 phone no: [protected], [protected], [protected], [protected], [protected]
                              the machine cost is rs 9300=00 { Inclusive of 12.5% vat tax }
                              Just we want to know that if the company is manufacuring this type of the machine which will work for 2.5 years to 3 years and giving the warranty for 2 years what we can expect the performance from videocon industries ltd, and not geeting any type of responce from them as have talk to the person at they said that we will do somethink but afterwards they said sorry we cant do anythink you should pay for that. I AM NOT HAPPY WITH THE ANSWER
                              So we are mailling you If we will not get anytype of answer from yours side then at the top we will write the letter and inform that please send the message to all of the person not to use the videocon washing machine.

                              If we are paying 9300=00 and getting this type of trouble then we are not happy with this brand,
                              As in the market we have listen that videocon products is ok but the service and profomance is not good in the market, the person in the market is telling to take LG, WHIRLPHOOL, IFB, SAMSUNG, GORREJ, ETC... ARE MORE better than Videocon,
                              Awaiting for yours earliest reply,
                              Thanking You,
                              VIJAY BANTHIA CONTACH NO: 0-[protected]
                              Service mechanic took some components of the spin dryer on the pretex of replacement but did not turned back even after a week. Personnel visits are also not helping.

                              V K Gupta
                              H No. 907, Sector-15,
                              SONEPAT-131001 (Haryana)
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                                A
                                arun
                                from Arcot, Tamil Nadu
                                May 25, 2009
                                Resolved
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                                i got a fake offer letter from "Videocon Electronics India Ltd." they have send the same to many job seekers.so please investigate about this fraud.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                i got fake offer letter from"videocon electronics india ltd" they have send the many jobs offer.so please investigate about this fraud.and immediate take action 4 this frauds.
                                they always send fake jobs
                                offer letter from"videocon electronics india ltd
                                yes i agree with this comment.here i attached one fake offer which i received to my mail.kindly act against these frods.



                                Dear Applicant,

                                Ref: “VIDEOCON” Direct Recruitments offer.

                                It is our good pleasure to inform you that your Resume has been selected
                                for our new plant. The Company selected 62 candidates list for IT,
                                Administration and Production Departments, as well as Company offered you
                                to join as an

                                Executive/Manager post in respective department. You are selected
                                according to your resume in which Project you have worked on according to
                                that you have been selected in Company. The Company is dealing in
                                Electronics

                                manufacturing business in India The Company is recruiting the candidates
                                for new plants in Delhi, Bangalore and Pune.Your interview will held at
                                Company Corporate office on – 28th April 2010 at 11.30 You will be pleased
                                to know that

                                Company has advise you in the selection panel that your Application can be
                                progress to final stage. You will come to Company corporate office in
                                Delhi.

                                Your offer letter with Air Ticket will be send to you by courier before
                                date of interview. The Company can be offer you as salary with benefits
                                for this post 30, 000/- to 2, 00, 000/- P.M. + (HRA + D.A + Conveyance and
                                other Company

                                benefits. The designation and Job Location will be fix by Company HRD. At
                                time of final process. You have to come with photo-copies of all required
                                documents.

                                REQUIRED DOCUMENTS BY THE COMPANY HRD.
                                1) Photo-copies of Qualification Documents.
                                2) Photo-copies of Experience Certificates (If any)
                                3) Photo-copies of Address Proof
                                4) Two Passport Size Photograph

                                You have to deposit the (Cash) as an initial amount in favor of Company
                                HRD. Department. for Rs. 6, 500/- through any [STATE BANKOF INDIA]Branch
                                from your Home City to Company Senior HRD

                                Account NO: [protected]
                                ACCOUNT NAME: BOIPU KIPGEN

                                This is refundable interview security. Your offer letter with Air tickets
                                will be send to your Home Address by courier after receiving the
                                confirmation of interview security deposited in STATE BANKOF INDIA .
                                Company will pay all the

                                expenditure to you at the time of face-to-face meeting with you in
                                Company. The Job profile, salary offer, and date -time of interview will
                                be mention in your offer letter. Your offer letter will dispatch very
                                shortly after receiving your

                                confirmation of cash deposited in State bank of india. We wish you the
                                best of luck for the subsequent and remaining stage.

                                The last date of security deposited in bank - 20/4/2010 You have to give
                                the information after deposited the security money in bank to Company HRD
                                – direct recruitment email ID: - [protected]@discuz.org. Your
                                Letter with supporting documents will be dispatch same time by courier to
                                your postal address after recd. Your security deposited confirmation in
                                bank. The interview process and arrangement expenditure will be pay by
                                Company. Lodging,

                                traveling and local conveyance actual will be paid by Company as per
                                bills. The candidate has to deposit the initial refundable security as
                                mentioned by HRD.

                                If the candidate wants to come with his parents or friends, the Company
                                will arrange all facilities only for female candidate.

                                Thanks
                                MRS SUMAN KHAN - (Executive - HRD)
                                Videocon Electronics India Ltd.
                                H.O. - 174, Vediocon House,
                                G.K. Part – 1, Greater Kailash,
                                Contact EMAIL [protected]@hotmail.com
                                Sistem ESISWAZAH <[protected]@terengganu.gov.my>
                                show details 9:09 am (23 hours ago)

                                Dear Applicant,

                                Ref: “VIDEOCON”Direct Recruitments offer.

                                It is our good pleasure to inform you that your Resume has been selected for
                                our new plant. The Company selected 62 candidates list for IT,
                                Administration and Production Departments,

                                as well as Company offered you to join as an Executive/Manager post in
                                respective department. You are selected according to your resume in which
                                Project you have worked on according

                                to that you have been selected in Company. The Company is dealing in
                                Electronics manufacturing business in India The Company is recruiting the
                                candidates for new plants in Delhi,

                                Bangalore and Pune.

                                Your interview will held at Company Corporate office on – 10th May 2010 at
                                11.30
                                You will be pleased to know that Company has advise you in the selection
                                panel that your Application can be progress to final stage. You will come to
                                Company corporate office in Delhi.

                                Your offer letter with Air Ticket will be send to you by courier before date
                                of interview. The Company can be offer you as salary with benefits for this
                                post 30, 000/- to 2, 00, 000/- P.M. +

                                (HRA + D.A + Conveyance and other Company benefits. The designation and Job
                                Location will be fix by Company HRD. At time of final process. You have to
                                come with photo-copies of all

                                required documents.

                                REQUIRED DOCUMENTS BY THE COMPANY HRD.
                                1) Photo-copies of Qualification Documents.
                                2) Photo-copies of Experience Certificates (If any)
                                3) Photo-copies of Address Proof
                                4) Two Passport Size Photograph

                                You have to deposit the (Cash) as an initial amount in favor of Company HRD.
                                Department. for Rs. 6, 500/- through any [STATE BANKOF INDIA]Branch from your
                                Home City to Company

                                Contact us for payment details

                                This is refundable interview security. Your offer letter with Air tickets
                                will be send to your Home Address by courier after receiving the
                                confirmation of interview security deposited in

                                STATE BANKOF INDIA . Company will pay all the expenditure to you at the time
                                of face-to-face meeting with you in Company. The Job profile, salary offer,
                                and date -time of interview will

                                be mention in your offer letter. Your offer letter will dispatch very
                                shortly after receiving your confirmation of cash deposited in State bank of
                                india. We wish you the best of luck for the

                                subsequent and remaining stage.

                                The last date of security deposited in bank - 30/4/2010

                                You have to give the information after deposited the security money in bank
                                to Company HRD – direct recruitment email ID: - [protected]@post.com. Your
                                Letter with supporting

                                documents will be dispatch same time by courier to your postal address after
                                recd. Your security deposited confirmation in bank. The interview process
                                and arrangement expenditure will

                                be pay by Company. Lodging, traveling and local conveyance actual will be
                                paid by Company as per bills. The candidate has to deposit the initial
                                refundable security as mentioned by HRD.

                                If the candidate wants to come with his parents or friends, the Company will
                                arrange all facilities only for female candidate.

                                Thanks
                                MRS SUMAN KHAN - (Executive - HRD)
                                Videocon Electronics India Ltd.
                                H.O. - 174, Vediocon House,
                                G.K. Part – 1, Greater Kailash,
                                Contact EMAIL [protected]@hotmail.com
                                I agree with the same only difference is of Email id... which was mentioned as videocon.[protected]@av.tc
                                Kindly investigate
                                i have also received same
                                i have also received same
                                i received this yesterday! this is crap! this time there are no mistakes in english here and they have wrote a very believable letter. looks like an actual interview call!
                                somebody in india has an answer to this? any actions can be taken? can poor students be saved from this?
                                REF: "VIDEOCON" DIRECT RECRUITMENTS OFFER.

                                Your Resume has been selected for our new plant. The Company selected 62
                                candidates list for IT, Administration, Production, marketing and general
                                service Departments, It is our pleasure to inform you that your Resume was
                                selected as one of the 62 candidates shortlisted for the interview. The
                                Company VIDEOCON is a brand name in Electronics manufacturing business in
                                India, The Company is recruiting the candidates for our new plants in
                                Delhi, Bangalore, Pune and mumbai.

                                Kindly inform us if you are interested, so that we can inform you on what to do next.

                                Wishing you the best of lucks

                                Regards
                                MRS.ANAMIKA THAKUR - (Executive - HRD)
                                Videocon Electronics India Ltd.
                                H.O. - 174, Videocon House,
                                G.K. Part ? 1, Greater Kailash.
                                Email: [protected]@hotmail.com
                                Dear sir,
                                I also got same email, whats that

                                REF: "VIDEOCON" DIRECT RECRUITMENTS OFFER.

                                Your Resume has been selected from MONSTER.COM for our new plant. The Company selected 62 candidates list for IT, Administration, Production, marketing and general service Departments, It is our pleasure to inform you that your Resume was selected as one of the 62 candidates shortlisted for the interview. The Company VIDEOCON is a brand name in Electronics manufacturing business in India, The Company is recruiting the candidates for our new plants in Delhi, Bangalore, Pune and mumbai.

                                Your interview will be held at The Company Corporate office in New Delhi on 12TH of September at 11.30 AM, You will be pleased to know that The 62 candidates selected 55 candidates will be giving appointment, Meaning that your Application can progress to final stage. You will have come to The Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before date of interview. The Company can offer you a salary with benefits for this post 42, 000/- to 2, 00, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fix by Company HRD. At time of final process. You have to come with photo-copies of all required documents.

                                REQUIRED DOCUMENTS BY THE COMPANY HRD.
                                ======================================
                                1) Photo-copies of Qualification Documents.
                                2) Photo-copies of Experience Certificates (If any)
                                3) Photo-copies of Address Proof
                                4) Two Passport Size Photograph.

                                You have to deposit the (Cash) as an initial amount in favor of our company accountant name in charges to collect your payment. Department. for Rs. 10, 200/- ( Ten thousand two hundred rupees ) through any [STATE BANK OF INDIA] Branch from your Home City to our Company accountant name in charges. Account NO, which will be send to you upon your response. This is a refundable interview security.

                                Your offer letter with Air tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in STATE BANK OF INDIA. This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in STATE BANK OF INDIA.

                                We wish you the best of luck for the subsequent and remaining stage. The last date of security deposited in bank 10th of September 2010 You have to give the information after deposited the security amount in bank to The Company HRD - direct recruitment via email. Your Letter with supporting document will be dispatch same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by VIDEOCON. Lodging, traveling and local conveyance actual will be paid by VIDEOCON as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.

                                NB: You are advice to reconfirm your mailing address and phone number in your reply. and 10, 200/- ( Ten thousand rupees ) will be the refundable amount, as 200 rupees will be deducted as bank charges for funds deposit. and if you are been selected or not, still the amount will be refunded to you, as the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket and you don't show up on the day of interview.

                                Wishing you the best of lucks

                                Regards
                                MR. DEEPAK SHARMA - (Executive - HRD)
                                Videocon Electronics India Ltd.
                                H.O. - 174, Videocon House,
                                G.K. Part ? 1, Greater Kailash.
                                Email: [protected]@hotmail.com
                                FRADUALENT E-MAIL

                                ATTENTION.

                                Your resume has been selected for our new plant. The Company selected 62 candidates list for IT, Administration,Production,marketing and general service departments. It is our pleasure to inform you that your resume was selected as one of the 62 candidates shortlisted for the interview. The Company VIDEOCON is a brand name in Electronics manufacturing business in India, The Company is recruiting these candidates for our new plants in Delhi,Bangalore, Pune and mumbai.

                                Your interview will be held at The Company Corporate office in New Delhi on 30th of October at 11.30 AM, You will be pleased to know that The 62 candidates selected will be giving appointment, Meaning that your Application can progress to final stage. You will have come to the Company's corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier service before date of interview. The Company will offer you a salary with benefits for this post, 35,000.00/- to 2,000,000/- P.M. + (HRA + D.A + Conveyance and other Company's benefits. The designation and Job location will be fixed by our Company's HRD. at the time of final processing. You have to come with photo-copies of all the required documents below:

                                REQUIRED DOCUMENTS BY THE COMPANY HRD.

                                ======================================

                                1) Photo-copies of Qualification Documents.

                                2) Photo-copies of Experience Certificates (If any)

                                3) Photo-copies of Address Proof.

                                4) Two Passport Size Photograph.



                                You have to deposit cash sum of Rs. 10,200/- ( Ten Thousand Two Hundred Rupees )as an initial amount in favor of Company HRD. Department. Deposit should be made through any [STATE BANK OF INDIA ] Branch from your Home City to Company Senior HRD. Account NO, which will be sent to you upon your response. This is a refundable interview security deposit. Your offer letter and Air tickets will be sent to your Home Address by courier service after receiving the confirmation of interview security deposited in STATE BANK OF INDIA. This Company will pay all the expenditure to you at the time of face-to-face meeting with you in our Company. The Job profile, salary offer, and date/time of interview will be detailed in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in STATE BANK OF INDIA.



                                We wish you the best of luck for the subsequent and remaining stage. The last date of security deposited in bank 28Th of October 2010. You have to send the information after depositing the security amount in bank to the Company's HRD - direct recruitment via email. Your Letter with supporting document will be dispatch same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by VIDEOCON. Lodging, traveling and local conveyance actual will be paid by VIDEOCON as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.

                                NB: You are advice to reconfirm your mailing address and phone number in your reply. and 10,000/- ( Ten thousand rupees ) will be the refundable amount, while 200 rupees will be deducted as bank charges for funds deposit. and if you have been selected or not, still the amount will be refunded to you, as the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket and you don't show up for the interview.

                                Wishing you the best of luck.

                                Regards

                                MR.DEEPAK SHARMA - (Executive - HRD)

                                Videocon Electronics India Ltd.

                                H.O. - 174, Videocon House,

                                G.K. Part – 1, Greater Kailash.
                                When i will see that messages i will conformed that it was fraud ...Because the videocon company cant send the appointment order without his letter pad and another more thing is there is any contact number which is not present in that letter. pls try to block this kind of messages
                                if any body find this message pls reply to that message from gmail and you will know that the google will return that mail delivery system is to be failed so be carefull before cheating
                                Dear Sir,
                                Such kind of email i got today for the job opening in videocon industries, this is just a fraud and cheating by charging heavy amount of money from innocent candidates, I would suggest you to kindly ake immediate action against this and suggest some solution for this.


                                Regards
                                Narendra Kumar.
                                Todat i got same mail that direct recruitments in Videocon i was surprise that i never applied how could i got mail from the videocon, , my suggestion is that pls ignore this kind of mails and want suggest to comapany HRD pls take nesesary actions those who are doing this ..
                                Here is the mail i received

                                On Wed, Dec 8, 2010 at 9:11 AM, Videocon India Ltd. <[protected]@btinternet.com> wrote:





                                ATTENTION.



                                Your resume has been selected for our new plant. The Company selected 62 candidates list for IT, Administration, Production, marketing, Account/Finance and general service departments. It is our pleasure to inform you that your resume was selected as one of the 62 candidates shortlisted for the interview. The Company VIDEOCON is a brand name in Electronics manufacturing business in India, The Company is recruiting these candidates for our new plants in Delhi, Bangalore, Pune, Andhra Pradesh, Tamilnadu, West Bengal and mumbai.



                                Your interview will be held at The Company Corporate office in New Delhi on 15th of December at 11.30 AM, You will be pleased to know that The 62 candidates selected will be giving appointment, Meaning that your Application can progress to final stage. You will have to come to the Company's corporate office in New Delhi . Your Call letter with Air Ticket/Train Ticket will be sent to you by courier service before date of interview. The Company will offer you a salary with benefits for this post, 35, 000.00/- to 200, 000/- P.M. + (HRA + D.A + Conveyance and other Company's benefits. The designation and Job location will be fixed by our Company's HRD. at the time of final processing. You have to come with photo-copies of all the required documents below:



                                REQUIRED DOCUMENTS BY THE COMPANY HRD.



                                ======================================



                                1) Photo-copies of Qualification Documents.



                                2) Photo-copies of Experience Certificates (If any)



                                3) Photo-copies of Address Proof.



                                4) Two Passport Size Photograph.







                                You have to deposit cash sum of Rs. 10, 700/- ( Ten Thousand Seven Hundred Rupees )as an initial amount in favor of Company HRD. Department. Deposit should be made through the bank details which will be given to you when you contact us for account details. This is a refundable interview security deposit. Your call letter and Air tickets/Train Ticket will be sent to your Home Address by courier service after receiving the confirmation of interview security deposited in Bank. This Company will pay all the expenditure to you at the time of face-to-face meeting with you in our Company. The Job profile and final salary offer will be discus during the interview also. Your call letter will dispatch very shortly after receiving your confirmation of cash deposited in Bank account which will be send to you upon your responds.







                                We wish you the best of luck for the subsequent and remaining stage. The last date of security deposited in the bank is 11th of December 2010. You have to send the information after depositing the security amount in bank to the Company's HRD - direct recruitment via email. Your Letter with supporting document will be dispatch same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by VIDEOCON. Lodging, traveling and local conveyance actual will be paid by VIDEOCON as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.



                                NB: You are advice to reconfirm your mailing address and phone number in your reply. and 10, 500/- ( Ten thousand Five Hundred rupees ) will be the refundable amount, while 200 rupees will be deducted as bank charges for funds deposit and if you have been selected or not, still the amount will be refunded to you, as the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the Air Ticket/Train Ticket and you don't show up for the interview.



                                Wishing you the best of luck.



                                Regards



                                MR.DEEPAK SHARMA - (Executive - HRD)



                                Videocon Electronics India Ltd.



                                H.O. - 174, Videocon House,



                                G.K. Part – 1, Greater Kailash.

                                installed unncessary pacakge from u r end

                                After talking to your executive not to install new package they have installed it plse remove n do the needful KINDLY DON'T DO THIS MISTAKE AGAIN MY ID :55546790 NAME; ASHOK
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                                  V
                                  V VIJAY KUMAR
                                  from Sagar, Madhya Pradesh
                                  May 25, 2009
                                  Resolved
                                  Report
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                                  Resolved

                                  Sub: Videocon Washing Machine - VNA 55FDX - replacement of PCB - J ob No. Hyd. [protected], dt. 15.3.2009 and Hyd. [protected], dt. Jan. 2009 and Hyd. [protected], dt. 7.2.2009 - reg-.
                                  ****
                                  I had purchased the above washing machine on 3.3.2003. Right from day one, the machine was not working properly, with some problem or other cropping up periodically.

                                  2. The latest problem started in Jan. 2009 which was diagnosed as problem with PCB and the same was replaced on 21.1.2009 (vide Job No.Hyd. [protected]) with 6 months warranty. A copy of invoice No. 3452 is enclosed.

                                  3. However, the problem returned with PCB stopped working. I had to contact your service centre again on 7.2.2009 and the PCB was replaced with an old one by your dealer. Even this did not work even for a week. The PCB stopped working.

                                  4. I had to again approach service centre on 15.3.2009 vide Job. No. [protected]. Your representative from service centre at Malakpet, Hyderabad has come, inspected, and confirmed that the PCB needs to be replaced and promised to do so within a week. The same was not replaced so far.

                                  5. It appears that the Videocon Washing Machine - VNA 55FDX is discontinued. Hence, PCB is not being supplied by the company. It is more than 65 days and none from the company, could say when the PCB would be replaced. Even if the model is discontinued, the machine needs to be serviced efficiently by the company. But there has been no response so far.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  Videocon Washing Machine — Old Machine supplied

                                  I bought on down cash a Videocon fully automatic washing machine on Diwali day 17th Oct 2009 from Yash Electronics, Airoli, New Bombay.
                                  The order was placed after inspecting a machine exhibited at the showroom, but I specifically told them not to deliver that machine and want a new untouched (sealed pack) machine. But to my suprprise, the same machine with full of scratches and dirty knobs and old look machine was supplied to me. In good faith I acknowledged receipt of the delivery challan.
                                  When asked for the warranty card the dealer said I will have to collect from them after one week. When I requested them to replace with another machine, they did not do so. This is an absolute breach of trust, breach of contract case.
                                  If anyone can help me in this matter, it is most welcome.
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                                    Sumanth singh
                                    from Mumbai, Maharashtra
                                    May 21, 2009
                                    Resolved
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                                    ya even i got the following job offer from this company.Please let me know the authenticity of this mail

                                    Your Resume has been selected.Tuesday, 21 April, 2009 8:45 AM
                                    From: This sender is DomainKeys verified"hrd.appointment.call2471" <hrd.appointment.[protected]@gmail.com>Add sender to ContactsTo: dharambir.[protected]@gmail.com, [protected]@gmail.com, [protected]@yahoo.co.in, mehar.[protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com, venki.[protected]@gmail.com, [protected]@gmail.com, [protected]@yahoo.co.in... moreDear Applicant,



                                    Ref: “VIDEOCON” Direct Recruitments offer.



                                    It is our good pleasure to inform you that your Resume has been selected for our new plant. The Company selected 62 candidates list for IT, Administration and Production Departments, as well as Company offered you to join as an Executive/Manager post in respective department. You are selected according to your resume in which Project you have worked on according to that you have been selected in Company. The Company is dealing in Electronics manufacturing business in India The Company is recruiting the candidates for new plants in Delhi, Bangalore and Pune.



                                    Your interview will held at Company Corporate office on – 28th April 2009 at 11.30 in Delhi .



                                    You will be pleased to know that Company has advise you in the selection panel that your Application can be progress to final stage. You will come to Company corporate office in Delhi. Your offer latter with Air Ticket will be send to you by courier before date of interview. The Company can be offer you as salary with benefits for this post 30, 000/- to 2, 00, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fix by Company HRD. At time of final process. You have to come with photo-copies of all required documents.



                                    REQUIRED DOCUMENTS BY THE COMPANY HRD.

                                    1) Photo-copies of Qualification Documents.

                                    2) Photo-copies of Experience Certificates (If any)

                                    3) Photo-copies of Address Proof

                                    4) Two Passport Size Photograph



                                    You have to deposit the (Cash) as an initial amount in favor of Company HRD. Department. for Rs. 5, 250/- through any [UNION BANK]ranch from your Home City to Company Senior HRD. Account NO [protected] - Name of Mr. Sandeep Kumar. This is refundable interview security. Your offer latter with Air tickets will be send to your Home Address by courier after receiving the confirmation of interview security deposited in UNION BANK. Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer latter. Your offer latter will dispatch very shortly after receiving your confirmation of cash deposited in UNION BANK. We wish you the best of luck for the subsequent and remaining stage.



                                    The last date of security deposited in bank - 21/4/2009 – Tuesday.



                                    You have to give the information after deposited the security money in bank to Company HRD – direct recruitment email ID: - [protected]@post.com. Your Latter with supporting documents will be dispatch same time by courier to your postal address after recd. Your security deposited confirmation in bank. The interview process and arrangement expenditure will be pay by Company. Lodging, traveling and local conveyance actual will be paid by Company as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD. If the candidate wants to come with his parents or friends, the Company will arrange all facilities only for female candidate.



                                    Thanks



                                    R. K. Mehta - (Executive - HRD)

                                    Videocon Electronics India Ltd.

                                    H.O. - 174, Vediocon House,

                                    G.K. Part – 1, Greater Kailash,

                                    NEW DELHI – 91

                                    Contact No. – [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Videocon Industries customer support has been notified about the posted complaint.
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                                      Omar Aziz
                                      from New Delhi, Delhi
                                      May 15, 2009
                                      Resolved
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                                      Resolved

                                      non responcive customer care, unreasonable charges

                                      I availed the facility of Videocon Group Authorized Service Centre to service my Kelvinator Refrigerator Model No. 286 Master Piece, Serial No. 100142, for not cooling vide complaint number DEL [protected].
                                      The service engineer visited and diagnosed, chocked capillary and took the machine to the centre for Capillary replacement, Gas filling and thermostat change.
                                      When the machine returned and put on service we noticed there...
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