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Videocon Industries Complaints & Reviews

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2.3
Updated: Dec 16, 2025
Complaints 4628
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2094
Unresolved
2534
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Videocon Industries reviews & complaints page 51

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S
shaggu massi
from Hyderabad, Telangana
Mar 28, 2019
Resolved
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Resolved

Address: 500028

I have purchased new set top box from d2h online web site on 24/03/2019 with transaction amount id[protected] pos 70011293 and txn#[protected] no response from when i am going get it the custom care people say they don't have any information about this i send 4 emails no reply to that what i should do how about my refund whom should i contact amount is 2315
Aug 5, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Mar 28, 2019
Updated by shaggu massi I want my refund of my amount 2315 no need of three connection
Mar 29, 2019
Updated by shaggu massi when I am going to get my refund no need of Videocon connection
View replies
This is to report that I need to get my RTN changed to my new contact number. Is there something you can do to help me. Please look into the matter and do the needful
Reply
d2h Customer Care's response, Mar 29, 2019
Dear Sreejith,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Dear Customer (shaggu massi)

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h
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    D
    dimple j
    from Bengaluru, Karnataka
    Mar 28, 2019
    Resolved
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    Resolved

    Due to mistake of recharge amount done to account
    Id no.[protected] with amount rs.873 but my actual id no is[protected] for which also recharge of rs.873 was done. I kindly request you to make arrangement for the refund of the faulty id no.[protected] of rs.873
    Thanking you
    Jayashankar raju

    Bank name: canara bank
    Recharge amount: 873
    Date of transaction :26/03/2019
    Time: 8:00am
    Ref no /transaction id : [protected]
    +1 photos
    Aug 7, 2021
    Complaint marked as Resolved 
    Videocon Industries customer support has been notified about the posted complaint.
    View replies
    Inspite of my repeated e mails D2h (videocon) have not made the changes in my viewing package nor are they replying to my e mails. Thier phones are not working.
    Kindly get the natter resolved.
    Subscription no 4956409
    ph no [protected]
    Gopal Dudeja
    Reply
    My customer I'd is[protected] I have sufficient recharge but I am not able to see any channels.
    I have contacted to customer care but I am not getting my resolutions. Without any confirmation your executive will not be able to help me.
    Kindly resolve as soon as possible

    Regards
    Umesh dhdre
    Reply
    Dear sir,
    i want all the packages . basic package + star, zee & sony family pack . so please suggest which pack i would take & how much cost . please reply ASAP.
    & ALSO CONTACT THIS NO - [protected]
    Reply
    P/z change my registered mobile number oid no [[protected]] new no [[protected]] my id [72181815]
    Reply
    arjun shete's reply, Mar 17, 2019
    My old mobile number 8149456607 new mobile number 7767861701 change the old mobile number and SMS sand my New mobile number 7767861701 number registered
    My Old RTN is [protected] But This No is No Active MY New No. Is Set This ID[protected] Mo New No Is [protected]
    Reply
    Dear Jayashankar,

    We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

    Regards,
    Team d2h
    Reply
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      7
      7Dheeraj
      Mar 28, 2019
      Resolved
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      Resolved

      Address: VPO bhararighat Teh Arki Distt Solan, Solan, Himachal Pradesh, 173235

      My videcon d2h services are not resumed till today, I have recharged my account last week.
      Complaints have been done by me on toll free many times but they just tell me that wait for some time it will resume, also done mail on website but no solution given from there too...
      Now they are not even picking toll free number from 2 days
      Very disappointed and dissatisfied from there service, provide me solution or I left with no other choice then consumer court .
      Customer ID[protected]
      Dheeraj Bhagat c/o Rishi Kumar
      Mob - [protected], [protected]
      Aug 7, 2021
      Complaint marked as Resolved 
      Videocon Industries customer support has been notified about the posted complaint.
      View replies
      Dear Dheeraj,

      We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

      Regards,
      Team d2h
      Reply
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        V
        vishwasdeshkar
        from Pune, Maharashtra
        Mar 28, 2019
        Resolved
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        Resolved

        Address: SIXTY FEET ROAD, Pune, Maharashtra, 411061

        I am using videcon d2h from last 4 years and my rtn number is[protected]. Now i have started facing issue of "signal not available". As per instructions i have mailed to [protected]@d2h.com. But there is no response. After using service for so many years and paying on time if there is no service/response from provider is very annoying. Expecting the solution/response as soon as possible.
        Aug 7, 2021
        Complaint marked as Resolved 
        Videocon Industries customer support has been notified about the posted complaint.
        View replies
        Could you please update the mobile number for videocon d2h for the customer id:[protected].
        The new mobile number is :[protected].
        as I forgot to the old mobile number..
        Reply
        d2h Customer Care's response, Mar 29, 2019
        Dear Vedaraj,

        We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

        Regards,
        Team d2h
        Plz change my Registered mobile no. Customer id 83223772.
        Old mobile no.
        New mobile no.
        Due to old mobile no. Services are discontinued.Kindly change my registered mobile number. Thanks and regards.
        Gurmeet singh.
        Reply
        d2h Customer Care's response, Mar 30, 2019
        Dear Gurmeet,

        Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
        RTN << New RTN >> to 566777 or 9212012299

        Regards,
        Team d2h
        Customer id[protected]i lost my registered sim so i want to change my registered number this is my new number [protected]
        Reply
        d2h Customer Care's response, Mar 30, 2019
        Dear Ashok,

        We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

        Regards,
        Team d2h
        My subscriber ID is 13485310, Videocon d2h customer care is not functional. They are not operational on Saturday and Sunday.

        Plan changed from HD to SD without consent.

        Amit Rattan
        [protected]
        Reply
        Kindly change my current RTN Number to another mobile number.

        My Customer Id of Videocon D2H is : 61149374

        I am unable to login into Videocon D2H .

        My registered RTN number is no more in use.

        Kindly speed up to resolve this issue asap.

        My Old RTN Number is : [protected]
        Please change above RTN Number to : [protected]
        Reply
        Dear Vishwas,

        We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

        Regards,
        Team d2h
        Reply
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          K
          KartikSharma
          from Bhopal, Madhya Pradesh
          Mar 28, 2019
          Resolved
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          Resolved

          Address: Sector 21 Panckula, Panchkula, Haryana, 134112

          Hd channels are not visible on website/mobile and i can not able to select the channels properly. I have filled complaint to videocon regarding this many time but no one giving response. Also i am calling on their customer care number but they are not reachable.

          The issue persist from last 12 days and i am unable to view any channels. As it is prepaid recharge so my recharge amount already debited with viewing any of the channels

          Could you please considered my complaint and check with videocon d2h
          Aug 7, 2021
          Complaint marked as Resolved 
          Videocon Industries customer support has been notified about the posted complaint.
          View replies
          Dear Kartik,

          We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

          Regards,
          Team d2h
          Reply
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            Y
            Yadhav Krishnan
            Mar 28, 2019
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu

            Kindly update my new mobile number as my registered mobile number in videocon dth
            [protected] my cust id is 89251664 because iam unable to add channels in my south gold pack. My old number is [protected] i want this to be changed kindly do the needful immediately and also update my email as [protected]@gmail.com send me a confirmation over a sms on my new number
            Aug 7, 2021
            Complaint marked as Resolved 
            Videocon Industries customer support has been notified about the posted complaint.
            Mar 28, 2019
            Updated by Yadhav Krishnan             Kindly update my new mobile number as my registered mobile number in videocon dth cust id is 89251664 my mobile number is [protected]
            View replies
            Please change my videocon d2h register mobile number
            customer id[[protected]].My old number is missing plz add my new number is [[protected]] .
            Reply
            d2h Customer Care's response, Mar 30, 2019
            Dear Mohan,

            We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

            Regards,
            Team d2h
            Kindly change my RTN from [protected] to [protected] ASAP. My customer id is[protected]. I want to recharge my d2h today so please refer to this as soon as possible.
            Reply
            d2h Customer Care's response, Mar 30, 2019
            Dear Usamah,

            We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

            Regards,
            Team d2h
            Plz change my mobile register number my name is mhabooli nadaf my ID number is[protected] my old number is [protected].my new number is [protected]
            Plzz do the needful

            Thanking u

            Nadaf
            Reply
            d2h Customer Care's response, Mar 30, 2019
            Dear Rehan,

            We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

            Regards,
            Team d2h
            Hello ...
            I'm belongs to punjab ...
            my d2h id is[protected] ... my register number is[protected]...
            This number is now lost so we changed this number...
            New mobile number is [protected] or second number is [protected]...
            So please change the old phone number...
            ... thanx ..
            Reply
            d2h Customer Care's response, Mar 29, 2019
            Dear Jaskirat,

            We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

            Regards,
            Team d2h
            Hello
            This is my d2h Id[protected] ..
            The register no is [protected] ... now this is lost so plz sir change the register number and change the plan ... this is new register no [protected] or second number is [protected]... ... thanx ...
            ...
            ...
            Reply
            Please change my req mobile nmbr old number [protected] and new nmbr is [protected] please change me
            Reply
            Hafiz46's reply, Mar 17, 2019
            Please update soon
            d2h Customer Care's response, Mar 30, 2019
            Dear Hafiz,

            We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

            Regards,
            Team d2h
            Dear Krishnan,

            Kindly share the mobile no. which you want to update in your account with your customer ID at [protected]@d2h.com as we are unable to fetch RTN on this website.

            Regards,
            Team d2h
            Reply
            Dear Krishnan,

            We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

            Regards,
            Team d2h
            Reply
            Dear Krishnan,

            We would like to inform you that RTN and Email have been updated in your account as per your request.

            Regards,
            Team d2h
            Reply
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              M
              MILAN SAMAL
              Mar 27, 2019
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              Address: bank of maharashtra mahasamund branch, Raipur road, Mahasamund, Chhattisgarh, 493445

              It is regret to inform you that despite frequent call to your customer care.my RTN could not change. When I was in MP my RTN number was [protected] but Now it changed to some other number. herewith I am requesting you to change my RTN number to [protected]
              Customer I'd[protected].

              Thank you
              Milan kumar samal
              Videocon Industries customer support has been notified about the posted complaint.
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                H
                Hanmantha Reddy1
                from Hyderabad, Telangana
                Mar 27, 2019
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 501505

                Dear sir,

                I booked Videocon d2h connection through online on 24 March 2019 on their website https://www.d2h.com/. After the booking my credit card has been charged for Rs 2306 but I haven't received any booking confirmation mail or SMS from Videocon D2H. I

                It's been 3 days that I have booked for the services but none of them called me. When I called the customer care they informed me to contact Nodal officer-Hyderabad but none of them responding to my Email's or calls. Please help me in this regard.

                My Booking details

                Name: T. Hanmantha Reddy
                No: [protected]
                Emaili: sunil.[protected]@gmail.com
                Mar 29, 2019
                Complaint marked as Resolved 
                Support team has done exceptional job... Thanks to all the support members who assisted me. I have sent emails to [email protected]
                Videocon Industries customer support has been notified about the posted complaint.
                Mar 29, 2019
                Updated by Hanmantha Reddy1                 I have received a call from D2H customer support yesterday saying that they would send me the Customer id and the installation would be done today but nothing happened.Kindly contact me on my alternate number [protected] and resolve the issue as soon as possible.
                Mar 29, 2019
                Updated by Hanmantha Reddy1                 Received CustomerID, Awaiting Installation
                Mar 29, 2019
                Updated by Hanmantha Reddy1                 Issue has been resolved...Thanks to D2H support team for assisting me...
                View replies
                Dear Mr.Reddy,

                We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                Regards,
                Team d2h
                Reply
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                  S
                  Sukhesh Dave
                  from Indore, Madhya Pradesh
                  Mar 27, 2019
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                  Address: 95-a,vaibhav Nagar, Kanadia road, Indore, Madhya Pradesh, 452016

                  My videocon Customer ID 69295507 as continuous call to your customers care but not getting connected regarding my settop box issues, yesterday I got call to recharge 100 rs then after they will try to check my I have make recharge for 100 rs but I am unable to talk to your executive
                  Please solve my problems otherwise I will port my connection to other operators
                  Videocon Industries customer support has been notified about the posted complaint.
                  View replies
                  Dear Sukhesh,

                  Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
                  RTN > to 566777 or [protected]

                  Regards,
                  Team d2h
                  Reply
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                    S
                    snowboy
                    from Delhi, Delhi
                    Mar 27, 2019
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                    Address: New Delhi, Delhi, 110059

                    Consumer number is[protected]. Unable to select packages, dont know how to active packages, what will be the billing circle, pathetic customer support called several time 10 minute waiting and call disconnected everytime, mailed them several time (To nodal, corporate mail id) but no response received.

                    My dish service is closed from more than a week. How my service will resume, i have selected diamond sport combo pack but what will be the total pay amount i dont know. What will be my billing cycle???

                    Need solution
                    Videocon Industries customer support has been notified about the posted complaint.
                    Mar 28, 2019
                    Updated by snowboy                     Customer ID: [protected]

                    No response received against my complaint and complaint is closed unanswered!!!

                    Consumer number is[protected]. Unable to select packages, dont know how to active packages, what will be the billing circle, pathetic customer support called several time 10 minute waiting and call disconnected everytime, mailed them several time (To nodal, corporate mail id) but no response received.

                    My dish service is closed from more than a week. How my service will resume, i have selected diamond sport combo pack but what will be the total pay amount i dont know. What will be my billing cycle???
                    View replies
                    I have rechrged my d2h acount Cust id[protected] recharged with Rs.272, Balance Rs.284, Due date 23/4/2019.
                    but unable to see channels...i called customer care repeatedly but they say...hum aapki sahayta nahi kar sakte bad me call kijiye...
                    Reply
                    d2h Customer Care's response, Mar 29, 2019
                    Dear Vishwas,

                    We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                    Regards,
                    Team d2h
                    Call for almost 30 times in 45 minutes but no one responding
                    Reply
                    d2h Customer Care's response, Mar 30, 2019
                    Dear Shekhar,

                    We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                    Regards,
                    Team d2h
                    We are 2 years old customers videocon d2h we are toomuch time call toll free number for change our channel every time he tell us not possible change your channel

                    B d rajani
                    [protected]
                    Reply
                    d2h Customer Care's response, Mar 30, 2019
                    Dear B. D. Rajani,

                    We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                    Regards,
                    Team d2h
                    Plz change my registered mobile number name ThangaVelNadar customer id 73551765,
                    New mobile number [protected]
                    Reply
                    d2h Customer Care's response, Mar 30, 2019
                    Dear Thangavel,

                    Kindly share the mobile no. which you want to update in your account with your customer ID at [email protected] as we are unable to fetch RTN on this website.

                    Regards,
                    Team d2h
                    Dear Customer (snowboy),

                    We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

                    Regards,
                    Team d2h
                    Reply
                    our register mobile no.[protected] so please dont be a this type of question and please solve our problem and please call
                    Reply
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                      D
                      Dokun
                      from Atraulia, Uttar Pradesh
                      Mar 27, 2019
                      Resolved
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                      Resolved

                      Address: Noida, Gautam Buddh Nagar, Uttar Pradesh, 76597668

                      My d2h is last 4 days
                      I was call 8 time in customer service but he tell us every time that will happen some thing and he will be charged to my account per day and my family not seen the tv for campany excuse
                      I will pay for set up box replacement charges in engineer hand but campany will charged by my d2h account
                      Then campany not except his fault
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Videocon Industries customer support has been notified about the posted complaint.
                      View replies
                      We are getting only 3 channels, what the fuk...service u people giving, none of the customer care people not responding, , u are cheating the customers will go to consumer cort, , , get the solution immediately, , , , , ,
                      Reply
                      d2h Customer Care's response, Mar 29, 2019
                      Dear Customer (pammu100),

                      We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                      Regards,
                      Team d2h
                      Why are not responding well
                      Show me paid channels
                      I took star sports but it is not showing
                      Many channels are not seeing
                      I am calling you since 15 days
                      How is this your bad service
                      Reply
                      d2h Customer Care's response, Mar 29, 2019
                      Dear Basvaraj,

                      We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                      Regards,
                      Team d2h
                      My d2h I'd :56650632 plz my new number [protected] update
                      Reply
                      Akshaykumar t's reply, Mar 23, 2019
                      9168625120
                      d2h Customer Care's response, Mar 30, 2019
                      Dear Akshay,

                      We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

                      Regards,
                      Team d2h
                      d2h Customer Care's response, Apr 2, 2019
                      Dear Akshay,

                      We would like to inform you that RTN ( 9168625120 ) has been updated successfully in your account.

                      Regards,
                      Team d2h
                      Please change my registered mobile number
                      Old no [protected]
                      New no [protected]
                      Videocon id[protected]
                      Thanks
                      Reply
                      d2h Customer Care's response, Mar 29, 2019
                      Dear Ketan,

                      We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                      Regards,
                      Team d2h
                      Cust id[protected] Set top box not working / not powering on. We are following up with customer care from last 15 days but no one is answering the call. We are unable to watch any channel. Please send engineer as soon as possible. There is no green signal on the set top box. Have tried to reset set top box but it is not powering on
                      Reply
                      d2h Customer Care's response, Mar 30, 2019
                      Dear Girish,

                      We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                      Regards,
                      Team d2h
                      I had called opeeater many time after long time he received called and then instead of taking he is keep phone on and my 20 rs balance without any solution
                      My set of box is off from 10 days
                      Please sir requested to u kindly solve my problem
                      Reply
                      d2h Customer Care's response, Mar 30, 2019
                      Dear Rohan,

                      We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                      Regards,
                      Team d2h
                      Pls add my videcon d2h registered mobile number [protected] my I'd[protected] geethanjali
                      Reply
                      d2h Customer Care's response, Mar 29, 2019
                      Dear Customer(ವಿನೋದ್ Mr.ಮಜ್ನು),

                      We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                      Regards,
                      Team d2h
                      I would like to change my registered telephone number and update it with my new number. I also want to get the pack subscription so that i can watch the desired channels. I kindly request u to look into the matter and do the needful.
                      Reply
                      d2h Customer Care's response, Mar 30, 2019
                      Dear Karan,

                      We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                      Regards,
                      Team d2h
                      Sir Merad2h Nicholas hi
                      Reply
                      d2h Customer Care's response, Mar 30, 2019
                      Dear Rohit,

                      We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                      Regards,
                      Team d2h
                      My cost.id:[protected] my plan is news plan today not working my plan i already paid amount plz check & start my plan.
                      today working plz check.
                      Reply
                      khandelwal7090's reply, Mar 18, 2019
                      plz resolve my prob.
                      d2h Customer Care's response, Mar 30, 2019
                      Dear Customer (khandelwal7090),

                      We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                      Regards,
                      Team d2h
                      Call for almost 30 times in 45 minutes but no one responding
                      Reply
                      d2h Customer Care's response, Mar 29, 2019
                      Dear Shekhar,

                      We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                      Regards,
                      Team d2h
                      Call for almost 30 times in 45 minutes but no one responding
                      Reply
                      Dear Customer (Dokun),

                      We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

                      Regards,
                      Team d2h
                      Reply
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                        D
                        Dharmin Kansara
                        Mar 27, 2019
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                        Address: Navsari, Gujarat, 396445

                        Please change my rtn (Registered telephone number) as i ve forgot my rtn & customer id is 72505719. I have faced the problem while selecting channels after recharge as i've entered old rtn but as per the old rtn some another random user is shown. So kindly change the rtn, so that i can create my own channels pack.. It is for videocon d2h. All customers care number is not reachable or busy..
                        Videocon Industries customer support has been notified about the posted complaint.
                        View replies
                        My videocon d2h[protected] is not show free chanels like 9x zakas fakt marathi and very bad service of custmer care
                        Reply
                        d2h Customer Care's response, Mar 30, 2019
                        Dear Laxmikant,

                        We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                        Regards,
                        Team d2h
                        Chanel nahi bhot sare set max moto patlu star gold 40 50 channel nahi dik rahe hai please request
                        Reply
                        d2h Customer Care's response, Mar 30, 2019
                        Dear Customer (ss9175822975),

                        We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

                        Regards,
                        Team d2h
                        d2h Customer Care's response, Apr 2, 2019
                        Dear Customer (ss9175822975),

                        We would like to inform you that we have tried to call on RTN ( 9175822975 ), but you are not contactable.

                        Regards,
                        Team d2h
                        I want to change my registered phone number from [protected] to [protected].
                        Reply
                        d2h Customer Care's response, Mar 30, 2019
                        Dear Jinesh,

                        We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                        Regards,
                        Team d2h
                        Plz change my registered moboil number name : Subhash vithal Devalkar customer id : 70404636. old moboil number : [protected]new moboilnumber:[protected] thanks
                        Reply
                        d2h Customer Care's response, Mar 30, 2019
                        Dear Rohit,

                        Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
                        RTN << New RTN >> to 566777 or 9212012299

                        Regards,
                        Team d2h
                        My recent RTN number is out of service can you please update it [protected]
                        Customer Id[protected]

                        Help to update new number on priority
                        Reply
                        d2h Customer Care's response, Mar 30, 2019
                        Dear Hemant,

                        We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                        Regards,
                        Team d2h
                        Dear Dharmin,

                        Kindly share the mobile no. which you want to update in your account with your customer ID at [protected]@d2h.com as we are unable to fetch RTN on this website.

                        Regards,
                        Team d2h
                        Reply
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                          S
                          Sumit Dali
                          Mar 27, 2019
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                          Respected sir,
                          As I mentioned below I have a problem with customer care .my old RTN is lost two days ago.I want to change my RTN . But as I go to your website it demands me for password . Before one month my sister edited the password and she had forgotton so can you Please change my RTN or contact me for the change in RTN. As I tried to contact your customer care services they are in available.so, sir please solve my problem.bevause I want to choose my channels and recharge my account immediately.
                          So please sir solve my problem
                          Change my RTN from
                          Old RTN ([protected])
                          To
                          New RTN ([protected])
                          Videocon Industries customer support has been notified about the posted complaint.
                          Helpful
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                            S
                            Shambhu Kanagaddi
                            Mar 27, 2019
                            Resolved
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                            Resolved

                            Address: kedari nagar s no 65 hevan park building wanwadi pune 411040, 411040

                            Last 15 days gone i called all customer care of videocon d2t, there is no response at all.
                            They charged me 200 rupee for engineer visite but there is no problem resolved at all.
                            The worst dth ever i have seen.

                            I want to raise complaint against the d2h.
                            They wasted my time also my money deducted.

                            Please look forward to this do favour for me

                            Contact no [protected]
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Videocon Industries customer support has been notified about the posted complaint.
                            View replies
                            Name change

                            dth is not working - Comment #3388161 - Image #0
                            Reply
                            Jilu Mahankuda's reply, Mar 26, 2019
                            Name change
                            d2h Customer Care's response, Mar 30, 2019
                            Dear Jilu,

                            We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                            Regards,
                            Team d2h
                            My current RTN [protected] and New RTN [protected] PLEASE CHANGE my New RTN
                            Reply
                            d2h Customer Care's response, Mar 30, 2019
                            Dear Amol,

                            We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                            Regards,
                            Team d2h
                            Plz change my registered mobile number Old no [[protected]]
                            New no [[protected]] Thanks.
                            Plz do update this...
                            Reply
                            Voltas Customer Care's response, Mar 29, 2019
                            Dear Customer(G Anju),

                            Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
                            RTN << New RTN >> to 566777 or 9212012299

                            Regards,
                            Team d2h
                            d2h Customer Care's response, Mar 29, 2019
                            Dear Customer(G Anju),

                            Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
                            RTN << New RTN >> to 566777 or 9212012299

                            Regards,
                            Team d2h
                            I tried to login for channel selection but failed due to message wrong rtn. I trird to contact customer care but no response.
                            Please provide solution as earliest.
                            Reply
                            d2h Customer Care's response, Mar 30, 2019
                            Dear Yuvaraj,

                            We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                            Regards,
                            Team d2h
                            No. Registered nahi Kiya hai is liye Naya Mo. No. Registered Karama hai
                            Reply
                            d2h Customer Care's response, Mar 30, 2019
                            Dear Chandraprakash,

                            We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                            Regards,
                            Team d2h
                            Sir my name is Shaileshprasad BHAGAT my D2H customer ID:98407316 My old RTN no:[protected] new Mobile no:[protected] kindly update my new number.
                            Reply
                            Hi I'm arif frm banglore ... I have to change my register number I'm not using that old register number plz do this fast as possible thxx
                            Reply
                            d2h Customer Care's response, Mar 30, 2019
                            Dear Sharfuddin,

                            We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                            Regards,
                            Team d2h
                            Dear Shambhu,

                            We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

                            Regards,
                            Team d2h
                            Reply
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                              S
                              SKanodia
                              Mar 27, 2019
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                              Address: 411036

                              Hi d2h team,

                              I've relocated to different location in the same city pune.
                              My new pin code is 411036.

                              Earlier connection was m2, so i was not provide the dish and cable.
                              This new one would require the same. I've been constantly trying to reach to your customer care executives, but no support. Pathetic service.

                              Please help provide dish and cable and kindly reinstall it.
                              I've already paid the same when i subscribed for the new connection.

                              Hope writing here helps.
                              Videocon Industries customer support has been notified about the posted complaint.
                              View replies
                              C14 : Smart card not paired with box error is coming in screen. I'm not getting about the issue actually bcz the set up box is not having having any smart card or even a smart card tray. Kindly resolve it asap.

                              relocation installation - Comment #3388459 - Image #0
                              Reply
                              d2h Customer Care's response, Mar 30, 2019
                              Dear Sagar,

                              We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                              Regards,
                              Team d2h
                              Please change my mobile number
                              Name:balaiah
                              Old number :[protected]
                              New number :[protected]
                              Reply
                              d2h Customer Care's response, Mar 29, 2019
                              Dear Customer(Katamoni Kashim),

                              Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
                              RTN << New RTN >> to 566777 or 9212012299

                              Regards,
                              Team d2h
                              My old mobile no is lost. Plz change my registered mobile number in my d2h consumer id.
                              Old no [protected]
                              New no [protected]

                              Thanks.
                              Reply
                              d2h Customer Care's response, Mar 30, 2019
                              Dear Sridhara,

                              We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                              Regards,
                              Team d2h
                              Dear.d2h.team.my.const id 39776182 to name change. corect.name nayak Ajay kumar. b.and mobile no.[protected].plese ragister name&mobil
                              Reply
                              Hi Team,

                              Please update new registered mobile of for Customer ID 75096135 to [protected] asap.

                              I have noticed really poor and pathetic customer service support Videocon D2H and planning to raise a complaint in consumer court soon.

                              Thanks,
                              Vibin Balagopal
                              [protected]
                              Reply
                              d2h Customer Care's response, Mar 29, 2019
                              Dear Vibin,

                              Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
                              RTN << New RTN >> to 566777 or 9212012299

                              Regards,
                              Team d2h
                              Dear S. Kanodia,

                              We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

                              Regards,
                              Team d2h
                              Reply
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                                A
                                Arjit Bansal
                                from Delhi, Delhi
                                Mar 27, 2019
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                                ala carte channel not activated - e152-4 error

                                Address: 560064

                                I have requested for star sports channel activation and its been more than a week and they haven't done anything.
                                I have dropped them 3 emails at [protected]@d2h.com and called them dozen times a day from the past 1 week. But still no solution.

                                I have even tried all different ways to activate the channel as they suggested like giving a missed call on a toll free no with the channel no. But still it is not activated.br...
                                Helpful
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                                3 found this helpful
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                                K
                                Kn dubey
                                from Mumbai, Maharashtra
                                Mar 26, 2019
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                                I am facing a lot of problems in selecting the channels lately. The problems are arising due the register telephone number. Due my old rtn i am not able to select my channels and avail the facility of my selected channel pack. I have already wasted my time on this rtn issue. So you are kind requested to change my rtn as soon as possible.
                                Name - kn dubey
                                Old rtn-[protected]
                                New rtn-[protected]
                                Videocon Industries customer support has been notified about the posted complaint.
                                View replies
                                No change
                                Reply
                                Jilu Mahankuda's reply, Mar 26, 2019
                                No change
                                d2h Customer Care's response, Mar 30, 2019
                                Dear Jilu,

                                We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

                                Regards,
                                Team d2h
                                I ha recharged the amount of 550 through ONLINE payment still my service not activated and customer care also not working request to solve my issue as early as possible my ID NO 14457638
                                CONTACT NO [protected]

                                problem with rtn - Comment #3388165 - Image #0
                                Reply
                                d2h Customer Care's response, Mar 29, 2019
                                Dear Customer (Manjunatj),

                                We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

                                Regards,
                                Team d2h
                                d2h Customer Care's response, Apr 2, 2019
                                Dear Customer (Manjunatj),

                                We would like to inform you that we are trying to reach you on RTN- 9820113720, but you are not contactable.

                                Regards,
                                Team d2h
                                My customer id is 72936385 and today 250 rs recharge done successfully but I can't see any channel without zee cinema, & picture! So please start all channel i am calling customer care but can't contact him so I requests to you please help me

                                problem with rtn - Comment #3388399 - Image #0
                                problem with rtn - Comment #3388399 - Image #1
                                Reply
                                Bhagwat Kawhale's reply, Mar 24, 2019
                                My customer id is 72936385 and today 250 rs recharge done successfully but I can't see any channel without zee cinema, & picture! So please start all channel i am calling customer care but can't contact him so I requests to you please help me

                                recharge pack
                                recharge pack



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                                d2h Customer Care's response, Mar 29, 2019
                                Dear Mr Bhagwat,

                                We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

                                Regards,
                                Team d2h
                                d2h Customer Care's response, Apr 2, 2019
                                Dear Mr. Bhagwat,

                                We would like to inform you that as per your concern you were not able to see some channel for which we have added the channels in your d2h account as per your request.

                                Regards,
                                Team d2h
                                Videocon 32 inch Ddb inbuilt setup box tv remote not available in our market, plese give me the detail about how to get that

                                problem with rtn - Comment #3388484 - Image #0
                                Reply
                                I want to change my regd mob no. To [protected] my consumer no.59259463 I have tried several times. Please change the mob no. My alternate mobile no. [protected]. My Email is: pabitramdwivedy @gmail.com. after registration I will opt for channels.
                                Reply
                                d2h Customer Care's response, Mar 30, 2019
                                Dear Pabitra,

                                Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
                                RTN << New RTN >> to 566777 or 9212012299

                                Regards,
                                Team d2h
                                Dear K.N. Dubey,

                                We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

                                Regards,
                                Team d2h
                                Reply
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                                  S
                                  Sharad.jadhav
                                  from Mumbai, Maharashtra
                                  Mar 26, 2019
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                                  Hi,

                                  I have been trying to contact videocon d2h customer service for several days now. Mostly its coming busy or going in long wait subsequently disconnected. I wanted to change my registered mobile number so that i can change the package.

                                  I also submitted request call back form multiple times and there is no callback received

                                  Due to this i am paying rs 562 p/m and not able to create desired package
                                  Videocon Industries customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sharad,

                                  We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

                                  Regards,
                                  Team d2h
                                  Reply
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                                    S
                                    shibaji saun
                                    Mar 26, 2019
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                                    Address: 756003

                                    I have changed my pack as TRAI regulation since last three days I am not able to see channels .the customer care number is showing not in use.Twitter Facebook complain no one responding.For connection related issue, no one care to call back.sir I feel TRAI SHOULD take strict action Videocon d2h for the harrassing consumer.My d2h account daily 8rs is deducted but not a single channel is not showing..
                                    CHEATER VIDEOCON D2H
                                    THANK YOU
                                    Videocon Industries customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Shibaji,

                                    We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

                                    Regards,
                                    Team d2h
                                    Reply
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                                      N
                                      Naman45
                                      from Mumbai, Maharashtra
                                      Mar 26, 2019
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                                      Address: Robertsganj

                                      Sir, i have lost my rtn and i do not remember the number. Please change my
                                      Rtn number as soon as possible. I am able to select any pack. My money is being wasted.
                                      My customer id is[protected].
                                      My old rtn - i do not remember it
                                      My new rtn - [protected]
                                      My name - ramesh jain
                                      My postal code - 231216
                                      Please solve my problem. I am already waiting to see it.
                                      Thanks
                                      Videocon Industries customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Ramesh,

                                      We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

                                      Regards,
                                      Team d2h
                                      Reply
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