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Videocon Industries Complaints & Reviews

www.videocon.com

2.3

Updated: Nov 11, 2024

Complaints 4626

Resolved

2094

Unresolved

2532

Good! Videocon Industries values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Videocon Industries step up their efforts to fully resolve all complaints 👍

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Videocon Industries reviews & complaints page 51

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Due to mistake of recharge amount done to account
Id no.[protected] with amount rs.873 but my actual id no is[protected] for which also recharge of rs.873 was done. I kindly request you to make arrangement for the refund of the faulty id no.[protected] of rs.873
Thanking you
Jayashankar raju

Bank name: canara bank
Recharge amount: 873
Date of transaction :26/03/2019
Time: 8:00am
Ref no /transaction id : [protected]

+1 photos

Aug 7, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

View replies

G

gkdudeja

from Basi, Punjab

Mar 28, 2019

Inspite of my repeated e mails D2h (videocon) have not made the changes in my viewing package nor are they replying to my e mails. Thier phones are not working.
Kindly get the natter resolved.
Subscription no 4956409
ph no [protected]
Gopal Dudeja

U

[email protected]

Mar 28, 2019

My customer I'd is[protected] I have sufficient recharge but I am not able to see any channels.
I have contacted to customer care but I am not getting my resolutions. Without any confirmation your executive will not be able to help me.
Kindly resolve as soon as possible

Regards
Umesh dhdre

M

manojkundu

from Mumbai, Maharashtra

Mar 28, 2019

Dear sir,
i want all the packages . basic package + star, zee & sony family pack . so please suggest which pack i would take & how much cost . please reply ASAP.
& ALSO CONTACT THIS NO - [protected]

A

arjun shete

Mar 28, 2019

P/z change my registered mobile number oid no [[protected]] new no [[protected]] my id [72181815]

arjun shete's reply, Mar 17, 2019

My old mobile number 8149456607 new mobile number 7767861701 change the old mobile number and SMS sand my New mobile number 7767861701 number registered

A

Abhay Rathi

from Aurangabad, Maharashtra

Mar 28, 2019

My Old RTN is [protected] But This No is No Active MY New No. Is Set This ID[protected] Mo New No Is [protected]

d2h Customer Care

from Delhi, Delhi

Mar 30, 2019

Dear Jayashankar,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Address: VPO bhararighat Teh Arki Distt Solan, Solan, Himachal Pradesh, 173235

My videcon d2h services are not resumed till today, I have recharged my account last week.
Complaints have been done by me on toll free many times but they just tell me that wait for some time it will resume, also done mail on website but no solution given from there too...
Now they are not even picking toll free number from 2 days
Very disappointed and dissatisfied from there service, provide me solution or I left with no other choice then consumer court .
Customer ID[protected]
Dheeraj Bhagat c/o Rishi Kumar
Mob - [protected], [protected]

Aug 7, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Mar 30, 2019

Dear Dheeraj,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Address: SIXTY FEET ROAD, Pune, Maharashtra, 411061

I am using videcon d2h from last 4 years and my rtn number is[protected]. Now i have started facing issue of "signal not available". As per instructions i have mailed to [protected]@d2h.com. But there is no response. After using service for so many years and paying on time if there is no service/response from provider is very annoying. Expecting the solution/response as soon as possible.

Aug 7, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

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V

Vedaraj Sapare

from Pune, Maharashtra

Mar 28, 2019

Could you please update the mobile number for videocon d2h for the customer id:[protected].
The new mobile number is :[protected].
as I forgot to the old mobile number..

d2h Customer Care's response, Mar 29, 2019

Dear Vedaraj,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

G

Gurisahota

Mar 28, 2019

Plz change my Registered mobile no. Customer id 83223772.
Old mobile no.
New mobile no.
Due to old mobile no. Services are discontinued.Kindly change my registered mobile number. Thanks and regards.
Gurmeet singh.

d2h Customer Care's response, Mar 30, 2019

Dear Gurmeet,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h

A

Ashok Li-Wen Huang

from Thiruvananthapuram, Kerala

Mar 28, 2019

Customer id[protected]i lost my registered sim so i want to change my registered number this is my new number [protected]

d2h Customer Care's response, Mar 30, 2019

Dear Ashok,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

A

Amit Rattan

Mar 28, 2019

My subscriber ID is 13485310, Videocon d2h customer care is not functional. They are not operational on Saturday and Sunday.

Plan changed from HD to SD without consent.

Amit Rattan
[protected]

G

GouthamRodda

Mar 28, 2019

Kindly change my current RTN Number to another mobile number.

My Customer Id of Videocon D2H is : 61149374

I am unable to login into Videocon D2H .

My registered RTN number is no more in use.

Kindly speed up to resolve this issue asap.

My Old RTN Number is : [protected]
Please change above RTN Number to : [protected]

d2h Customer Care

from Delhi, Delhi

Mar 29, 2019

Dear Vishwas,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Address: Sector 21 Panckula, Panchkula, Haryana, 134112

Hd channels are not visible on website/mobile and i can not able to select the channels properly. I have filled complaint to videocon regarding this many time but no one giving response. Also i am calling on their customer care number but they are not reachable.

The issue persist from last 12 days and i am unable to view any channels. As it is prepaid recharge so my recharge amount already debited with viewing any of the channels

Could you please considered my complaint and check with videocon d2h

Aug 7, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

View replies

d2h Customer Care

from Delhi, Delhi

Mar 30, 2019

Dear Kartik,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Address: Chennai, Tamil Nadu

Kindly update my new mobile number as my registered mobile number in videocon dth
[protected] my cust id is 89251664 because iam unable to add channels in my south gold pack. My old number is [protected] i want this to be changed kindly do the needful immediately and also update my email as [protected]@gmail.com send me a confirmation over a sms on my new number

Aug 7, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Mar 28, 2019

Updated by Yadhav Krishnan Kindly update my new mobile number as my registered mobile number in videocon dth cust id is 89251664 my mobile number is [protected]

View replies

M

mohan pachila

Mar 28, 2019

Please change my videocon d2h register mobile number
customer id[[protected]].My old number is missing plz add my new number is [[protected]] .

d2h Customer Care's response, Mar 30, 2019

Dear Mohan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

U

Usamah Zafar

Mar 28, 2019

Kindly change my RTN from [protected] to [protected] ASAP. My customer id is[protected]. I want to recharge my d2h today so please refer to this as soon as possible.

d2h Customer Care's response, Mar 30, 2019

Dear Usamah,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

R

Rehan Nadaf

Mar 28, 2019

Plz change my mobile register number my name is mhabooli nadaf my ID number is[protected] my old number is [protected].my new number is [protected]
Plzz do the needful

Thanking u

Nadaf

d2h Customer Care's response, Mar 30, 2019

Dear Rehan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

J

Jaskirat sahota

from Gurgaon, Haryana

Mar 28, 2019

Hello ...
I'm belongs to punjab ...
my d2h id is[protected] ... my register number is[protected]...
This number is now lost so we changed this number...
New mobile number is [protected] or second number is [protected]...
So please change the old phone number...
... thanx ..

d2h Customer Care's response, Mar 29, 2019

Dear Jaskirat,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

J

Jaskirat sahota

from Gurgaon, Haryana

Mar 28, 2019

Hello
This is my d2h Id[protected] ..
The register no is [protected] ... now this is lost so plz sir change the register number and change the plan ... this is new register no [protected] or second number is [protected]... ... thanx ...
...
...

H

Hafiz46

from Chennai, Tamil Nadu

Mar 28, 2019

Please change my req mobile nmbr old number [protected] and new nmbr is [protected] please change me

Hafiz46's reply, Mar 17, 2019

Please update soon

d2h Customer Care's response, Mar 30, 2019

Dear Hafiz,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Mar 29, 2019

Dear Krishnan,

Kindly share the mobile no. which you want to update in your account with your customer ID at [protected]@d2h.com as we are unable to fetch RTN on this website.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Mar 29, 2019

Dear Krishnan,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Apr 2, 2019

Dear Krishnan,

We would like to inform you that RTN and Email have been updated in your account as per your request.

Regards,
Team d2h

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Address: bank of maharashtra mahasamund branch, Raipur road, Mahasamund, Chhattisgarh, 493445

It is regret to inform you that despite frequent call to your customer care.my RTN could not change. When I was in MP my RTN number was [protected] but Now it changed to some other number. herewith I am requesting you to change my RTN number to [protected]
Customer I'd[protected].

Thank you
Milan kumar samal

Videocon Industries customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 501505

Dear sir,

I booked Videocon d2h connection through online on 24 March 2019 on their website https://www.d2h.com/. After the booking my credit card has been charged for Rs 2306 but I haven't received any booking confirmation mail or SMS from Videocon D2H. I

It's been 3 days that I have booked for the services but none of them called me. When I called the customer care they informed me to contact Nodal officer-Hyderabad but none of them responding to my Email's or calls. Please help me in this regard.

My Booking details

Name: T. Hanmantha Reddy
No: [protected]
Emaili: sunil.[protected]@gmail.com

Mar 29, 2019

Complaint marked as Resolved

Support team has done exceptional job... Thanks to all the support members who assisted me. I have sent emails to [email protected]

Videocon Industries customer support has been notified about the posted complaint.

Mar 29, 2019

Updated by Hanmantha Reddy1 I have received a call from D2H customer support yesterday saying that they would send me the Customer id and the installation would be done today but nothing happened.Kindly contact me on my alternate number [protected] and resolve the issue as soon as possible.

Mar 29, 2019

Updated by Hanmantha Reddy1 Received CustomerID, Awaiting Installation

Mar 29, 2019

Updated by Hanmantha Reddy1 Issue has been resolved...Thanks to D2H support team for assisting me...

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d2h Customer Care

from Delhi, Delhi

Mar 29, 2019

Dear Mr.Reddy,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Address: 95-a,vaibhav Nagar, Kanadia road, Indore, Madhya Pradesh, 452016

My videocon Customer ID 69295507 as continuous call to your customers care but not getting connected regarding my settop box issues, yesterday I got call to recharge 100 rs then after they will try to check my I have make recharge for 100 rs but I am unable to talk to your executive
Please solve my problems otherwise I will port my connection to other operators

Videocon Industries customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Mar 29, 2019

Dear Sukhesh,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN > to 566777 or [protected]

Regards,
Team d2h

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Address: New Delhi, Delhi, 110059

Consumer number is[protected]. Unable to select packages, dont know how to active packages, what will be the billing circle, pathetic customer support called several time 10 minute waiting and call disconnected everytime, mailed them several time (To nodal, corporate mail id) but no response received.

My dish service is closed from more than a week. How my service will resume, i have selected diamond sport combo pack but what will be the total pay amount i dont know. What will be my billing cycle???

Need solution

Videocon Industries customer support has been notified about the posted complaint.

Mar 28, 2019

Updated by snowboy Customer ID: [protected]

No response received against my complaint and complaint is closed unanswered!!!

Consumer number is[protected]. Unable to select packages, dont know how to active packages, what will be the billing circle, pathetic customer support called several time 10 minute waiting and call disconnected everytime, mailed them several time (To nodal, corporate mail id) but no response received.

My dish service is closed from more than a week. How my service will resume, i have selected diamond sport combo pack but what will be the total pay amount i dont know. What will be my billing cycle???

View replies

D

drvishwas

from Pune, Maharashtra

Mar 28, 2019

I have rechrged my d2h acount Cust id[protected] recharged with Rs.272, Balance Rs.284, Due date 23/4/2019.
but unable to see channels...i called customer care repeatedly but they say...hum aapki sahayta nahi kar sakte bad me call kijiye...

d2h Customer Care's response, Mar 29, 2019

Dear Vishwas,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

S

Shekhar Dake

Mar 28, 2019

Call for almost 30 times in 45 minutes but no one responding

d2h Customer Care's response, Mar 30, 2019

Dear Shekhar,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

D

DIPEN RAJANI

from Mumbai, Maharashtra

Mar 28, 2019

We are 2 years old customers videocon d2h we are toomuch time call toll free number for change our channel every time he tell us not possible change your channel

B d rajani
[protected]

d2h Customer Care's response, Mar 30, 2019

Dear B. D. Rajani,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

M

muthukumar55

Mar 28, 2019

Plz change my registered mobile number name ThangaVelNadar customer id 73551765,
New mobile number [protected]

d2h Customer Care's response, Mar 30, 2019

Dear Thangavel,

Kindly share the mobile no. which you want to update in your account with your customer ID at [email protected] as we are unable to fetch RTN on this website.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Mar 29, 2019

Dear Customer (snowboy),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

D

DIPEN RAJANI

from Mumbai, Maharashtra

Jun 6, 2019

our register mobile no.[protected] so please dont be a this type of question and please solve our problem and please call

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Address: Noida, Gautam Buddh Nagar, Uttar Pradesh, 76597668

My d2h is last 4 days
I was call 8 time in customer service but he tell us every time that will happen some thing and he will be charged to my account per day and my family not seen the tv for campany excuse
I will pay for set up box replacement charges in engineer hand but campany will charged by my d2h account
Then campany not except his fault

Aug 7, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

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P

pammu100

from Muluppilagadu, Kerala

Mar 27, 2019

We are getting only 3 channels, what the fuk...service u people giving, none of the customer care people not responding, , u are cheating the customers will go to consumer cort, , , get the solution immediately, , , , , ,

d2h Customer Care's response, Mar 29, 2019

Dear Customer (pammu100),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

B

BASVARAJ WARE

Mar 27, 2019

Why are not responding well
Show me paid channels
I took star sports but it is not showing
Many channels are not seeing
I am calling you since 15 days
How is this your bad service

d2h Customer Care's response, Mar 29, 2019

Dear Basvaraj,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

A

Akshaykumar t

Mar 28, 2019

My d2h I'd :56650632 plz my new number [protected] update

Akshaykumar t's reply, Mar 23, 2019

9168625120

d2h Customer Care's response, Mar 30, 2019

Dear Akshay,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care's response, Apr 2, 2019

Dear Akshay,

We would like to inform you that RTN ( 9168625120 ) has been updated successfully in your account.

Regards,
Team d2h

K

Ketan v

Mar 28, 2019

Please change my registered mobile number
Old no [protected]
New no [protected]
Videocon id[protected]
Thanks

d2h Customer Care's response, Mar 29, 2019

Dear Ketan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

G

Girish Pande

from Mumbai, Maharashtra

Mar 28, 2019

Cust id[protected] Set top box not working / not powering on. We are following up with customer care from last 15 days but no one is answering the call. We are unable to watch any channel. Please send engineer as soon as possible. There is no green signal on the set top box. Have tried to reset set top box but it is not powering on

d2h Customer Care's response, Mar 30, 2019

Dear Girish,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

R

Rohan Landge

from Nagpur, Maharashtra

Mar 28, 2019

I had called opeeater many time after long time he received called and then instead of taking he is keep phone on and my 20 rs balance without any solution
My set of box is off from 10 days
Please sir requested to u kindly solve my problem

d2h Customer Care's response, Mar 30, 2019

Dear Rohan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

ವ

ವಿನೋದ್ Mr.ಮಜ್ನು

Mar 28, 2019

Pls add my videcon d2h registered mobile number [protected] my I'd[protected] geethanjali

d2h Customer Care's response, Mar 29, 2019

Dear Customer(ವಿನೋದ್ Mr.ಮಜ್ನು),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

K

Karan Lalwani

Mar 28, 2019

I would like to change my registered telephone number and update it with my new number. I also want to get the pack subscription so that i can watch the desired channels. I kindly request u to look into the matter and do the needful.

d2h Customer Care's response, Mar 30, 2019

Dear Karan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

R

Rohit Kumae

from Varanasi, Uttar Pradesh

Mar 28, 2019

Sir Merad2h Nicholas hi

d2h Customer Care's response, Mar 30, 2019

Dear Rohit,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

K

khandelwal7090

from Dabra, Madhya Pradesh

Mar 28, 2019

My cost.id:[protected] my plan is news plan today not working my plan i already paid amount plz check & start my plan.
today working plz check.

khandelwal7090's reply, Mar 18, 2019

plz resolve my prob.

d2h Customer Care's response, Mar 30, 2019

Dear Customer (khandelwal7090),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

S

Shekhar Dake

Mar 28, 2019

Call for almost 30 times in 45 minutes but no one responding

d2h Customer Care's response, Mar 29, 2019

Dear Shekhar,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

S

Shekhar Dake

Mar 28, 2019

Call for almost 30 times in 45 minutes but no one responding

d2h Customer Care

from Delhi, Delhi

Mar 29, 2019

Dear Customer (Dokun),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Address: Navsari, Gujarat, 396445

Please change my rtn (Registered telephone number) as i ve forgot my rtn & customer id is 72505719. I have faced the problem while selecting channels after recharge as i've entered old rtn but as per the old rtn some another random user is shown. So kindly change the rtn, so that i can create my own channels pack.. It is for videocon d2h. All customers care number is not reachable or busy..

Videocon Industries customer support has been notified about the posted complaint.

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L

Laxmikant Desai

Mar 27, 2019

My videocon d2h[protected] is not show free chanels like 9x zakas fakt marathi and very bad service of custmer care

d2h Customer Care's response, Mar 30, 2019

Dear Laxmikant,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

S

[email protected]

from Raia, Goa

Mar 27, 2019

Chanel nahi bhot sare set max moto patlu star gold 40 50 channel nahi dik rahe hai please request

d2h Customer Care's response, Mar 30, 2019

Dear Customer (ss9175822975),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care's response, Apr 2, 2019

Dear Customer (ss9175822975),

We would like to inform you that we have tried to call on RTN ( 9175822975 ), but you are not contactable.

Regards,
Team d2h

J

Jinesh vora

from Panaji, Goa

Mar 27, 2019

I want to change my registered phone number from [protected] to [protected].

d2h Customer Care's response, Mar 30, 2019

Dear Jinesh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

R

Rohit Devalkar

Mar 27, 2019

Plz change my registered moboil number name : Subhash vithal Devalkar customer id : 70404636. old moboil number : [protected]new moboilnumber:[protected] thanks

d2h Customer Care's response, Mar 30, 2019

Dear Rohit,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h

H

Hemant Baviskar

Mar 27, 2019

My recent RTN number is out of service can you please update it [protected]
Customer Id[protected]

Help to update new number on priority

d2h Customer Care's response, Mar 30, 2019

Dear Hemant,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Mar 29, 2019

Dear Dharmin,

Kindly share the mobile no. which you want to update in your account with your customer ID at [protected]@d2h.com as we are unable to fetch RTN on this website.

Regards,
Team d2h

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Respected sir,
As I mentioned below I have a problem with customer care .my old RTN is lost two days ago.I want to change my RTN . But as I go to your website it demands me for password . Before one month my sister edited the password and she had forgotton so can you Please change my RTN or contact me for the change in RTN. As I tried to contact your customer care services they are in available.so, sir please solve my problem.bevause I want to choose my channels and recharge my account immediately.
So please sir solve my problem
Change my RTN from
Old RTN ([protected])
To
New RTN ([protected])

Videocon Industries customer support has been notified about the posted complaint.

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Address: kedari nagar s no 65 hevan park building wanwadi pune 411040, 411040

Last 15 days gone i called all customer care of videocon d2t, there is no response at all.
They charged me 200 rupee for engineer visite but there is no problem resolved at all.
The worst dth ever i have seen.

I want to raise complaint against the d2h.
They wasted my time also my money deducted.

Please look forward to this do favour for me

Contact no [protected]

Aug 7, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

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J

Jilu Mahankuda

from Bharuch, Gujarat

Mar 27, 2019

Name change

dth is not working - Comment #3388161 - Image #0

Jilu Mahankuda's reply, Mar 26, 2019

Name change

d2h Customer Care's response, Mar 30, 2019

Dear Jilu,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

A

Amol@1234

Mar 27, 2019

My current RTN [protected] and New RTN [protected] PLEASE CHANGE my New RTN

d2h Customer Care's response, Mar 30, 2019

Dear Amol,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

G

G Anju

Mar 27, 2019

Plz change my registered mobile number Old no [[protected]]
New no [[protected]] Thanks.
Plz do update this...

Voltas Customer Care's response, Mar 29, 2019

Dear Customer(G Anju),

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h

d2h Customer Care's response, Mar 29, 2019

Dear Customer(G Anju),

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h

Y

Yuvaraj Mohite

Mar 27, 2019

I tried to login for channel selection but failed due to message wrong rtn. I trird to contact customer care but no response.
Please provide solution as earliest.

d2h Customer Care's response, Mar 30, 2019

Dear Yuvaraj,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

C

Chandraprakash lagade

Mar 27, 2019

No. Registered nahi Kiya hai is liye Naya Mo. No. Registered Karama hai

d2h Customer Care's response, Mar 30, 2019

Dear Chandraprakash,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

A

Angel007

Mar 27, 2019

Sir my name is Shaileshprasad BHAGAT my D2H customer ID:98407316 My old RTN no:[protected] new Mobile no:[protected] kindly update my new number.

M

Muhammed Sharfuddin

Mar 27, 2019

Hi I'm arif frm banglore ... I have to change my register number I'm not using that old register number plz do this fast as possible thxx

d2h Customer Care's response, Mar 30, 2019

Dear Sharfuddin,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Mar 29, 2019

Dear Shambhu,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Address: 411036

Hi d2h team,

I've relocated to different location in the same city pune.
My new pin code is 411036.

Earlier connection was m2, so i was not provide the dish and cable.
This new one would require the same. I've been constantly trying to reach to your customer care executives, but no support. Pathetic service.

Please help provide dish and cable and kindly reinstall it.
I've already paid the same when i subscribed for the new connection.

Hope writing here helps.

Videocon Industries customer support has been notified about the posted complaint.

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S

Sagar Chaure

from Mumbai, Maharashtra

Mar 27, 2019

C14 : Smart card not paired with box error is coming in screen. I'm not getting about the issue actually bcz the set up box is not having having any smart card or even a smart card tray. Kindly resolve it asap.

relocation installation - Comment #3388459 - Image #0

d2h Customer Care's response, Mar 30, 2019

Dear Sagar,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

K

Katamoni Kashim

Mar 27, 2019

Please change my mobile number
Name:balaiah
Old number :[protected]
New number :[protected]

d2h Customer Care's response, Mar 29, 2019

Dear Customer(Katamoni Kashim),

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h

S

sridhara sri

Mar 27, 2019

My old mobile no is lost. Plz change my registered mobile number in my d2h consumer id.
Old no [protected]
New no [protected]

Thanks.

d2h Customer Care's response, Mar 30, 2019

Dear Sridhara,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

V

Viren Nayak

Mar 27, 2019

Dear.d2h.team.my.const id 39776182 to name change. corect.name nayak Ajay kumar. b.and mobile no.[protected].plese ragister name&mobil

V

Vibin Balagopal

Mar 27, 2019

Hi Team,

Please update new registered mobile of for Customer ID 75096135 to [protected] asap.

I have noticed really poor and pathetic customer service support Videocon D2H and planning to raise a complaint in consumer court soon.

Thanks,
Vibin Balagopal
[protected]

d2h Customer Care's response, Mar 29, 2019

Dear Vibin,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Mar 29, 2019

Dear S. Kanodia,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Address: 560064

I have requested for star sports channel activation and its been more than a week and they haven't done anything.
I have dropped them 3 emails at [protected]@d2h.com and called them dozen times a day from the past 1 week. But still no solution.

I have even tried all different ways to activate the channel as they suggested like giving a missed call on a toll free no with the channel no. But still it is not activated.br...

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3 found this helpful

I am facing a lot of problems in selecting the channels lately. The problems are arising due the register telephone number. Due my old rtn i am not able to select my channels and avail the facility of my selected channel pack. I have already wasted my time on this rtn issue. So you are kind requested to change my rtn as soon as possible.
Name - kn dubey
Old rtn-[protected]
New rtn-[protected]

Videocon Industries customer support has been notified about the posted complaint.

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J

Jilu Mahankuda

from Bharuch, Gujarat

Mar 27, 2019

No change

Jilu Mahankuda's reply, Mar 26, 2019

No change

d2h Customer Care's response, Mar 30, 2019

Dear Jilu,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

M

Manjunatj

from Mumbai, Maharashtra

Mar 27, 2019

I ha recharged the amount of 550 through ONLINE payment still my service not activated and customer care also not working request to solve my issue as early as possible my ID NO 14457638
CONTACT NO [protected]

problem with rtn - Comment #3388165 - Image #0

d2h Customer Care's response, Mar 29, 2019

Dear Customer (Manjunatj),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care's response, Apr 2, 2019

Dear Customer (Manjunatj),

We would like to inform you that we are trying to reach you on RTN- 9820113720, but you are not contactable.

Regards,
Team d2h

B

Bhagwat Kawhale

Mar 27, 2019

My customer id is 72936385 and today 250 rs recharge done successfully but I can't see any channel without zee cinema, & picture! So please start all channel i am calling customer care but can't contact him so I requests to you please help me

problem with rtn - Comment #3388399 - Image #0

problem with rtn - Comment #3388399 - Image #1

Bhagwat Kawhale's reply, Mar 24, 2019

My customer id is 72936385 and today 250 rs recharge done successfully but I can't see any channel without zee cinema, & picture! So please start all channel i am calling customer care but can't contact him so I requests to you please help me

recharge pack
recharge pack

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d2h Customer Care's response, Mar 29, 2019

Dear Mr Bhagwat,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care's response, Apr 2, 2019

Dear Mr. Bhagwat,

We would like to inform you that as per your concern you were not able to see some channel for which we have added the channels in your d2h account as per your request.

Regards,
Team d2h

S

Shabeer Hassan

Mar 27, 2019

Videocon 32 inch Ddb inbuilt setup box tv remote not available in our market, plese give me the detail about how to get that

problem with rtn - Comment #3388484 - Image #0

P

Pabitra Mohan Dwivedy

from Burla, Odisha

Mar 27, 2019

I want to change my regd mob no. To [protected] my consumer no.59259463 I have tried several times. Please change the mob no. My alternate mobile no. [protected]. My Email is: pabitramdwivedy @gmail.com. after registration I will opt for channels.

d2h Customer Care's response, Mar 30, 2019

Dear Pabitra,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Mar 28, 2019

Dear K.N. Dubey,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Hi,

I have been trying to contact videocon d2h customer service for several days now. Mostly its coming busy or going in long wait subsequently disconnected. I wanted to change my registered mobile number so that i can change the package.

I also submitted request call back form multiple times and there is no callback received

Due to this i am paying rs 562 p/m and not able to create desired package

Videocon Industries customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Mar 28, 2019

Dear Sharad,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Address: 756003

I have changed my pack as TRAI regulation since last three days I am not able to see channels .the customer care number is showing not in use.Twitter Facebook complain no one responding.For connection related issue, no one care to call back.sir I feel TRAI SHOULD take strict action Videocon d2h for the harrassing consumer.My d2h account daily 8rs is deducted but not a single channel is not showing..
CHEATER VIDEOCON D2H
THANK YOU

Videocon Industries customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Mar 29, 2019

Dear Shibaji,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Address: Robertsganj

Sir, i have lost my rtn and i do not remember the number. Please change my
Rtn number as soon as possible. I am able to select any pack. My money is being wasted.
My customer id is[protected].
My old rtn - i do not remember it
My new rtn - [protected]
My name - ramesh jain
My postal code - 231216
Please solve my problem. I am already waiting to see it.
Thanks

Videocon Industries customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Mar 28, 2019

Dear Ramesh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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I have bought second hand videocon tv inbuilt with d2h receiver from my neighbour. L want to change name and mobile number. I am giving here required information.
Old name: rekha subhash sawant.
Id number:55591500
New name: chandrakant narayan gujar.
Mobile number : [protected]
Address: at post - bidal, tal - man
Dist - satara.
Postal code 415508

Videocon Industries customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Mar 29, 2019

Dear Chandrakant,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Apr 2, 2019

Dear Chandrakant,

Kindly share the mobile no. which you want to update in your account with your customer ID at [protected]@d2h.com as we are unable to fetch RTN on this website. Moreover, NOC form has to be shared by you to change the account holders name.

Regards,
Team d2h

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