[Resolved] Videocon Industries — Complaint for not, listing technician area manager and supervisor | |||||
I have complain no bhu[protected] on 06.05.2017, due to lighting problem. Videocon technician come after 22 days that's 26.05.2017 and change the mother board (Pcb) aftrer 6 to 8 hour tv will be heating, and one side screen black. I am calling same day for technician tv will heating. Technician told i am checking for within 2 days, again calling he is not listing. The technician (Deepak) told money 3800/- rupees, i will pay the money 3800. But videocon service center after 1 days send the money 3534/- rupees. This is ieligal money taken. Videocon send (Part. C-2844, sv. C-600, tax -90)= 3534.08/- I have repeat complain resistor no bhu[protected] on 31.05.2017. Technician come checking lcd and pcb prolem go here. He told another technician come and your problem solved. But didnot come technician Again and again calling technician, area in charge, area maneger didnot listing... Area manegr no-= [protected] Tecnician no — [protected] (Deepak) Area super visor — [protected] My complain no — [protected] Was this information helpful? | |||||
Aug 8, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Jun 24, 2017 Videocon Industries Customer Care's response Dear siba2905, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team Verified Support Jul 07, 2017 Videocon Industries Customer Care's response Dear siba2905, Our team has shared a quotation for the work to be carried out on chargeable basis. We are eagerly awaiting your confirmation/approval on the quotation. Please reply for the same. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team | |||||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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