Videocon Industries — d2h cheating by looting public

Address:

Belgaum, Karnataka, 590006

My id 28102067 complaint no.[protected]
Amount recharged 545 on 14.4.19 for 3 months as per new trai rules.

8.6.19 I get message insufficient balance. On enquiry they by infinity app 850rs add on pack was opted.

Now I have not done this no idea personally regarding this app.
No login from my account.
They r unnecessarily putting it on me.

Similarly 8 months back my amount was looted saying on promotional call I selected add-on no such call received and no request from me.

How they can loot our money.

8 days passed still my tv not activated. They ask me to forget and recharge again.

Every time I recharge for 3months problem of cheating arises.