Videocon Industries — d2h service and the worst customer support

Address:

21/12 S1 2nd Flr 4th Main Road, Kasthuriba Nagar, Adyar, Chennai., 600020

Highly inefficient staff addressing the issue. Every time need to explain the issue multiple times. Highly irresponsive behavior of the customer staff member. Never understood the customer complaint. Every time they confirm that the complaint is registered and the service engineer will fix the issue in 24 hours. However never get the service engineer fix the issue. My issue is prolonging for more than 2 weeks.
I have got the complaint no[protected] and[protected] for the same issue. But the issue is not resolved as of now. 20-sep-2019, 12:46 pm. I feel it’s cheating of my money being paid for the videocon d2h. Please let me know whether the issue will be fixed or i need to move to some otherv d2h.in that case i need my money back for not broadcasted the channels for the past 14 days.
Thanks,
Rajesh
[protected]