Videocon Industries — d2h service issue

syed sulthan ibrahim

from Mumbai, Maharashtra

Address:

No 10 E, Collector colony, 6th street , Aminjikarai, Chennai, Tamil Nadu, 600029

Customer id 92381177, i am really disappointed this d2h service even i am having 8yrs experience but no use they didnt consider my complaint past 3 days i am waiting for that

Due to signal issues i have raised complaint on 19th immediately they deducted 200 rupees from my account so next day i called them its automatically rectified need to refund my amount they agreed and received sms also but nothing happend

Even i made several phone calls and mails but no use, really poor service to customers

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Videocon Industries customer support has been notified about the posted complaint.

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Comments

d2h Customer Care

from Delhi, Delhi

Dear Ibrahim,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Ibrahim,

We would like to inform you that the amount of Rs. 200/- has been credited in your d2h account on 23rd September 2019. Kindly let us know if you need any further assistance.

Thanks & regards

sagar ghule

from Mumbai, Maharashtra

Complent not responding engineering not work god and not come to visiting a home

d2h Customer Care's response, Sep 25, 2019

Dear Sagar,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards