Videocon Industries — d2h site not working

Sayantan_Sengupta

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 411027
Website:	www.d2h.com

Videocon d2h site. Is not working. Unable to login. It has been like this since last 4-6 hours on 29th dec 2018. I have been trying to check whether i need to change my packages with respect to the revision in year 2019. This is unacceptable that a user has to check-in on the system every half an hour to login just to do basic activities. Do you want customers at all to use your service or want to discontinue in 2019?

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Comments

Manoj Karigar

from Pune, Maharashtra

Videocon d2h site. Is not working. Unable to login. It has been like this since last many days. May be I need to change my service provider. I think you dont need customers any more. I have got a message that I have been Migrated to new plan as per TRAI and the amount per month is 563/- which is much higher than the present bill. But I am not able to login as your website is not working. Please let me know if you are closing down. My RTN is [protected]. Your Service is very Bad.

d2h Customer Care's response, Mar 19, 2019

Dear Manoj,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h