[Resolved] Videocon Industries — Ddb led product | |||
I have purchased videocon ddb led, i am getting problem in ddb from 4 months. I had complaint to dealer (Next showroom pali), they told me to complaint to videocon. I tried to call on videocon customer care but they are not writing my complaint and call disconnected. I had send mail to videocon customer care and they send me back a confirmation mail that my complaint has been reached to them. I didn't get any single call or mail from videocon about 10 days. After that a videocon service center guy call me about my complaint and ask me to take my ddb to his service center. They keep my ddb at their service center and today call me to take my ddb return, call again for new complaint because you ddb is not repaired yet now. My 3 months subscription has expired but i didn't use the service. Videocon support team didn't response to my mail. Kindly tell me what should i do now? I would never recommend videocon product to my family and friends. Videocon service is worst. Was this information helpful? | |||
Mar 6, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Jan 24, 2017 Rajendra Bagdi's response sir mere mobile VIDEOCON MODEL NO. V1561 ki body ka front chahiy
Verified Support Jan 28, 2017 Videocon Industries Customer Care's response Dear Aamir Baksh khan, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi. Regards, Videocon Online Team Verified Support Feb 03, 2017 Videocon Industries Customer Care's response Dear Aamir Baksh khanWe are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
sir mere mobile ki body ka front chahiye