[Resolved] Videocon Industries — e30-4 validating smart card

Srimani Ganesh

from Chennai, Tamil Nadu

Oct 1, 2017

Address: Chennai, Tamil Nadu, 600100

Website: www.videocond2h.com

All of a sudden this error message popped up and couldnt able to remove.. Please suggest some other d2h fed up with customer service..
Customer id :[protected]
E30-4: validating smart card 1) please wait for 30 seconds on the same channel to resume services. 2) switch off your set top box and restart after 15 seconds. 3) smart card may not be inserted properly. Insert in the right direction, as indicated in the card. 4) refresh by sending sms ref to [protected]. 5) to get customer id send: cid to [protected].

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Nov 5, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

Videocon Industries Customer Care's response Dear Srimani,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team