[Resolved] Videocon Industries — Failure of fully automatic washing machine on regular interval

kca.vikas

from Agra, Uttar Pradesh

Address:	Agra, Uttar Pradesh, 282005
Website:	videocon

Dear sir
I had purchase full auto matic wm and also amc for the same but from the date of purchace it get failure on regular interval
Neither executive attend the same on time nor parts available with them on time always they need 5-6 days to get that repair haing amc but if amc is not taken than will replace the said parts on same time
Requting you to replace this defected product at earliest and provide me a good piece at earliest as my motjer is facing problem on regular basis

Hope for the justice

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Mar 27, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Feb 22, 2017

Updated by kca.vikas [protected] contact no

Verified Support

Feb 23, 2017

Videocon Industries Customer Care's response Dear kca.vikas,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team