[Resolved] Videocon Industries — fake money back certificate | |||
This is sheer non sense thing. You people are producing the offers just for fooling people around. Nobody in the customer care department is at all concerned to reply or answer wisely or even try to understand the query. You people are making the offers and providing fake adresses for claiming the offer amount. I have purchased a satellite lcd tv model no. Dth 32"-3204+24m diamond d in the year 2010 whrein videocon has offered to payback the amount of rs. 11000. Past 6 months i've been trying to get in touch. All numbers and address is fake. One number [protected] provided by customer care. The girl with the name of ashwani said would email details but hasn't from past 6 days. Please revert back with the solution asap else i would be forced to go to consumer courts. Shubhashish kapoor [protected] / [protected] B-105, sector-72, noida Was this information helpful? | |||
Sep 24, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Aug 21, 2017 Videocon Industries Customer Care's response Dear Shubhashish Kapoor, Greetings from Customer Support Team! Congratulations on the maturity of the “Paisa Vasool Offer” bond! We request you to send the original physical copy of the bond along with a self-attested ID proof copy of the bondholder to the below address: BMO Dept., Videocon Industries Ltd, 14 Km Stone, Aurangabad-Paithan Road, Village Chitegaon To: Paithan Dist: Aurangabad We will be able to start working on your claim, only after receiving the above requested documents. Do keep a copy of the original document for future reference. For any further assistance, please feel free to get in touch with us. Contact No[protected], +91-[protected] Email - [protected]@videoconmail.com Thank you for your cooperation. Warm Regards, Videocon Customer Support Team Verified Support Nov 27, 2017 Videocon Industries Customer Care's response Dear Shubhashish Kapoor, Greetings from Customer Support Team! Congratulations on the maturity of the “Paisa Vasool Offer” bond! We request you to send the original physical copy of the bond along with a self-attested ID proof copy of the bondholder to the below address: BMO Dept., Videocon Industries Ltd, 14 Km Stone, Aurangabad-Paithan Road, Village Chitegaon To: Paithan Dist: Aurangabad We will be able to start working on your claim, only after receiving the above requested documents. Do keep a copy of the original document for future reference. For any further assistance, please feel free to get in touch with us. Contact No[protected], +91-[protected] Email - [protected]@videoconmail.com Thank you for your cooperation. Warm Regards, Videocon Customer Support Team | |||
2 Comments | |||
Comments
This is not resolved...so how can you mark resolved. I have not recieved cash and no information on it. They have now alao taken the original documents. If I don't get cash within this 15 days I will take legal action now.
shubhashish kapoor
[protected]
shubhashish kapoor
[protected]
46%
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Resolved
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Shubhashish kapoor
[protected]