[Resolved]  Videocon Industries — fraudulently taking money for not giving services

Address:B-82 third floor panchshila vihar,near triveni complex malviya nagar, New Delhi, Delhi, 110017

I paid 400 rs on 11 sep and every after 10 days error shows on screen you bance is low somebody fradulently subsribing channels and making my account negative customer care not able to provide proof even from where they received call for subscription or if they are not providing us service how other person raising request on my behalf they are just making us fool by grabing money for not giving services.

I called on d2h customer care for so many hrs in past 10 days nothing resolved yet. My customer id is[protected]
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Aug 9, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Sep 26, 2019
Updated by langdu
Still i am waiting to start my channels as i akready paid 400rs for recharge your bachend team themselves subscribing new channels and made negative my account by on all language channels etc bhojpuri bhakti tamil telugu and my tv is not showing even free on air channels.
Sep 26, 2019
Updated by langdu
Resolve this asap or else i will force to sue you in court as per consumer forum guidrlines
Complaint comments 

Comments

Dear Customer (langdu),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
Dear Customer (langdu),

In order to assist you. Kindly share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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