Our fridge was not cooling. We registered a complaint with videocon in the first week of september 2016. One person mr. Syed (Mob no [protected]) from m/s mission perfect called and fixed up a appointment to repair the fridge. He informed us that "m/s mission perfect" is a service associate of m/s videcon and he would do the repair on behalf of m/s videocon ltd. He carried out the repair and billed for rs.3500/-which we paid. Later, we found that the fridge is not cooling properly. We tried to contact the person several times. He would promise to come and attend and never came. Once he arrogantly replied "i will not come and you complain to anybody".
The complaint is: fridge is not cooling properly, fruits and vegetables, wet food items and getting spoiled early.
Pls arrange to resolve at the ealriest
Copy of service bill issued by m/s mission perfect is attached
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