[Resolved] Videocon Industries — Fridge repair | |||
Our fridge was not cooling. We registered a complaint with videocon in the first week of september 2016. One person mr. Syed (Mob no [protected]) from m/s mission perfect called and fixed up a appointment to repair the fridge. He informed us that "m/s mission perfect" is a service associate of m/s videcon and he would do the repair on behalf of m/s videocon ltd. He carried out the repair and billed for rs.3500/-which we paid. Later, we found that the fridge is not cooling properly. We tried to contact the person several times. He would promise to come and attend and never came. Once he arrogantly replied "i will not come and you complain to anybody". The complaint is: fridge is not cooling properly, fruits and vegetables, wet food items and getting spoiled early. Pls arrange to resolve at the ealriest Copy of service bill issued by m/s mission perfect is attached Was this information helpful? | |||
Jul 23, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Jun 14, 2017 Videocon Industries Customer Care's response Dear Umadevi C, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi. Regards, Videocon Customer Support Team Verified Support Jun 21, 2017 Videocon Industries Customer Care's response Dear Umadevi C, We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team | |||
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+91 73 5587 3558
+91 12 4671 0600
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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