Videocon Industries — got crap setup box

Address:

Nashik, Maharashtra, 422102

Hi,

I am videocon dth subscription with id 43290079

I had purchased dvr by paying rs.6500 and i used it for some time.

Now, this device is not working and it got replaced by normal setup box by paying again rs.400 which has lots of issues, like no simulatanously recording like we had in dvr, no arrangement of favorites channel, very irritating way to fast forward, rewind record play… in short this is total crap i had ever seen before.

Most company make improvement in products, but this product with model 6666 is total crap. It takes lots of steps to rewinding, forward and then again play. After paying 6900 i got a product which is available easily in market of all other company for just[protected]

I paid for the costliest product available in your company and now i got cheapest product

I contacted local engineer but they are saying there is no way to escape from this irritating position.

I require dvr for which i had paid for or else kindly arrange for refund of by this product and if possible then refund of my 2nd connection also.