[Resolved]  Videocon Industries — Gross negligence and fraud by videocon industries limited

Address:	New Delhi, Delhi, 110095
Website:	Videocon

Hi team,

No action taken on the complaints raised as per the below details. Could you please take necessary action in this regard already raised multiple times with customer care support team. No action taken it is the case of gross negligence as compressor got replaced in last complaint where engineer left some parts in ac resulting in damaging fan and other stuff.

Del[protected] will be serviced by ajaz[protected], svc point [protected] provide scode s89330 only if satisfactory job done, appt dt-08/07/17, 8:00pm

Have contacted around 10 times with customer care support team in last three days after raising the complaints but not getting any response except the reminder to service center and few numbers to contact directly to contact the service center - vishal service center serving dilshad garden delhi.

No work done in previous complaint raised and charged for service and replacement of capacitors and service charges.

Number given for owner - not in delhi, manish another executive not picking up phone.

Sudhir delhi - videocon all the time busy in meeting don't have time to talk and ask me contact directly with service center can't do anything.

Another number - sachin kathuria not picked up any call forget about the resolution.

I will escalate this to highest level to get it resolved through consumer forum or court.

Many thanks

Deepak kumar singh
Mobile [protected]