[Resolved]  Videocon Industries — harassment to customer

Address:Vadodara, Gujarat, 390020

My customer id[protected]
Following are my issues.
(I) customer care number is not picked up by d2h customer care representative
(Ii) web site not allowing to log in thru rmn email id or any other source for selecting pack
(Iii) however, recharge facility is on for your business
(Iv) mobile application d2h infinity is also not allowed customer to select the channel as incorrect credentials msg appears and error 504 timed out message appear.
(V) i have complained thru mail and app consumer corner but no reply
(Vi) how customer can select the pack if their is not communication by customer in reference to the above.
Please call back to me on my rmn, if not replied suitably or communicated to me i will be compelled to bring the matter to the notice of trai or consumer forum thru litigation
Was this information helpful?
No (0)
Yes (0)
Feb 11, 2019
Complaint marked as Resolved 
Id 125720563 RMN 9898319839
Videocon Industries customer support has been notified about the posted complaint.
Feb 11, 2019
Updated by parmohi
Problem pending
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Videocon Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    4625
    Pending
    0
    Resolved
    2094
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information