Videocon Industries — Helpless customer

My fridge was doing well just apart from the freezing issue...it had no other complain.. when I called customer care this man Sonu ahmad came and told he has to change the gas.. although I thought I might have accidentally pushed some wrong button just in case bcz rest of the fridge was doing fine...then he started to fill the gas n then suggested us to change our compressor to which we refused. And then suddenly he said he can't repair it until we change the compressor. This man was such fraud and cheat that since that day my fridge is kept outside it's been two months.. I have asked for the compressor which I am not receiving anytime soon .. we are constantly in pain and anguish. Such pathetic behaviour of the customer service team...and these local cheats have made me lose all belief in videocon brand... I won't buy any of its products nor wd suggest to any friend.. I am tired of requesting and dialing to customer care...m putting this all over social media.
Such a painful experience, I regret every bit of my purchase.

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