Videocon Industries — I'm complaining about false visit charges

Address:Thane, Maharashtra, 401203

My product is still under amc, and these guys are stating that the engineer will charge 900 rupees for just visiting the house and have not arrived yet from last 3 days. Earlier they said 800 rupees and today they are sting 940.
Why should i pay for visit charges when the product is already covered under amc?
Can u please have a look and assist me.

Regards
Ajay
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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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