Videocon Industries — in correct service charged from videocon d2h | |||
I had raised a request on june 30 for remote from d2h but after 2-3 days some engineer called me and asked what has happened i said i want new remote the person said he will send engineer but no engineer visited. But on july 4 i got charged 200 when i raised complaint regarding this they raised complaint number[protected]and they said will get resolved in 24 hours but never was resolved. So i called on 10 july again they took just escalation complaint no[protected] and said will get resolved by 8 hours but never i got. Everyday when i call they just raise complaint but never resolved Complaint numbers raised till no none of them are resolved [protected] [protected] [protected] Daily when i call i just get only 1 reply of 8 hours and new complaint number i am fed up of this so thought writing here might help. All please think twice before buying d2h Was this information helpful? | |||
|
Videocon Industries customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
4625
Pending
0
Resolved
2094
+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
Thanks & regards