[Resolved]  Videocon Industries — installation after moving from mdu connection

Address:

304, Prithvi Vallabh Flat, Hill Drive, Bhavnagar, Bhavnagar, Gujarat, 364001

Videocon d2h has collected my disc antenna when I moved to MDU connection in Pune city Maharashtra. but when I relocated to Bhavnagar Gujarat, they are not re-installing the disk back. I have sent more than 20 mails to customer care e-mail id and tried to connect for more than 100 times with their customer care nos. in last 50 days, but they are not solving my problem. Most of the case phone is not connecting. They might blocked my registered nos as I am not able call from the same. When I connect with other unknown no, officer is asking to wait for 24 hrs every day for resolution. They never has enough information and when I pressure them for giving some information related to escalate this problem. I think they are not willing to return my disk but deducting from account balance everyday without providing any service. I have checked online at many places and on portals for online complaints and found lacks o[censored]nsolved complaints for Videocon d2h. Most of the customers are not satisfied with his service. I tried to register online complain from its site, but its captcha code is not readable / encodable. So, nobody can register their complain. Even customer care also not solving this problem. I can share my all mails to Videocon when ever require.