Videocon Industries — issue with recharge and customer support

Address:

Hoshiarpur, Punjab, 144205

I did my videcon d2h recharge today on customer id 29441445 of 3300 for super gold pack. After that maximum of the channels have been stopped since morning. The channels just stopped even before the date of expiry of the pack existing.

And i have tried calling their customer care number atleast 20 times, getting answer that the line is busy which is absurd for customer care numbers. And when it gets connected, they are keeping it just on hold all the time. I was at hold for around 10 minutes and then they just cut the call.