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I made a complaint regarding videocon led (Vka32hx08ma) to customer care on 22 nov 2018. The engineer visited took 590/- service charge and handed a slip from comfort solution complain no[protected].
I waited for a month but there was no update from them. I called at the number written on the slip ([protected]). The man who picked the phone told that he is not the right person to talk regarding the same. He further gave me another number but no body picks. Next day i again made a call to comfort solution, he again gave me a new number. This happens every time when i call them. Now i have 5 different numbers given by them. I am continuously chasing those numbers either they are only ringing or if someone picks it he disconnect the phone saying that he is busy in a meeting or driving so can, t talk. This process is going as same since more than two weeks
I am totally fedup with all this. Comfort solution has made me totally uncomfortable.
Kindly do the needful and upgrade me regarding my complain.
With regards
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