[Resolved] Videocon Industries — LED

Birendra Das

from Dhanbad, Jharkhand

Address:	Deoghar, Jharkhand, 814114
Website:	videoconworld.com

Dear sir,
Due to home service remove dust from tv and after on led picture not shows and only volume is come and after switch off and long time led on picture shows in half mode them family member take led and go to service center
My led is under warranty and his picture shows in half and local service engineer tole such type problem not cover under warranty and estimate given for repair is rs-23000 (Twenty thousand) told sir this is right or wrong.

Kindly solve such problem.

Note - 10 month se paisa jama kar rehe the led ke liye aab ye haal hai.

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Aug 19, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

Videocon Industries Customer Care's response Dear Birendra Das,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Customer Support Team

Verified Support

Jul 12, 2017

Videocon Industries Customer Care's response Dear Birendra Das,

We are sorry for the experience you had. Please share your complaint ID and registered mobile number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Customer Support Team

Verified Support

Jul 18, 2017

Videocon Industries Customer Care's response Dear Birendra Das,
We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Customer Support Team