Videocon Industries — led display faulty

Address:Kannur, Kerala, 670307

Purchased Videocon led tv ( model ivc32f02) in nov 2017 and has 3 yrs warranty on the display. The screen is faulty and the technician visited on 3rd September 2018 and informed that the display will be replaced in 15 days.. whenever we call him he comes with an excuse that he has not received the replacement display.. it’s been a month now that the screen in not working and we don’t have a working tv.. the technician address is smart care electronic solutions ( tek care ), kannur - 670141. Please look into this matter on priority..
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Sir or madam myself prabhata kumar jena.
my customer id no[protected].
my rtn old no was-[protected].
I want to change my rtn to [protected].
Thank u.

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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