[Resolved]  Videocon Industries — Led tv 32 inch

Address:	Faridabad, Haryana, 121005
Website:	vedeocon tv

Dear sir,
i purchased this product on feb 13 and last month display problem observed with this set.
i raised a complaint to service center on 20 dec 16. asme is attended by engg. and he told me that there is problem of power supply and it has to replaced by new one.
i given visiting cahrges for visit and power supply order give to videocon person
as discussed.
after 3 days service center refused to give the supply by saying that this part is not available in company and they can not provide the same...
it is strange that such a reputed company like videcon manufacture the product for only 3 or four years...and the other hands gives waranty for 3 to 4 year on new product.
it is already sent to service center for repairing on dated 09 jan 17 and after repairing done received the set again on 17 jan 17 but still it is not working at all.

if you dont have any parts of this set in your stock then it is not customer fault...customer fault is only he purchased this type of product like VIDEOCON...
i want promt decision from videocon to replace the set fron new one updated set.
my recently complaint no. is GUR[protected]
looking for your reply.

ajay kant mamgain
[protected]