Videocon Industries Ltd — Front loading washing machine not working company unable to rectify the problem
A
Apu Chand Eluri
Address:
Visakhapatnam, Andhra Pradesh, 530045
Washing machine manufacturing defect not working since purchase. Complaints lodged 4 times poor service provided almost 15 - 45 days from the date of complaint. Same complaint recurring. No proper response from service staff. About Deficiency of service reminded to area sales manager. No timely response.
Request for returning the money and take back the machine with + damages towards the physical and personal stress we faced in the family. All phone calls with the service staff recoreded as evidence.
Was this information helpful?
No (0)
Yes (0)
Videocon Industries customer support has been notified about the posted complaint.
Jan 18, 2016
Updated by Apu Chand Eluri Deficiency of service in terms of timely service as well as non availability of required spares. Highly harrassaed due to fradulant promises saying they will service the unit and get the problem resolved
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
Regards,
Videocon Online Team