Videocon Industries — money deducted from my recharge amount (customer id[protected]

Sunilade

Address:

Bhoir chaiwl, shilgaon, shilphata mumbra., Thane, Maharashtra, 400612

Dear sir/madam,

I put request om 3rd of feb 2020 for re-installing videocon dish on another place engineer visited on 4th, and done the installtion and we paid him 450 of charges, than i have recharged my account to continue service of 230, but thy have deducted my all recharged amount, than i have called to customer case, that one of the worst customer service, they say we have deducted amount of last engineer visit, for information no one engineer visited before that than how they will deduct my recharge money they are lying.

I am requesting please take the strictly action on this complain.

Thanks.
Sunil ade

Was this information helpful?

No (0)

Yes (0)

Videocon Industries customer support has been notified about the posted complaint.

Related Videocon Industries reviews

View all 4625 Videocon Industries Reviews

Comments

d2h Customer Care

from Delhi, Delhi

Dear Sunil,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Sunil,

As per our discussion with you on RTN [protected], you confirmed that our concern team call to you and informed you that the charges are taken of 1lnbf+1connector 200rs also educated to you visit charges of Rs.200 debit from your account.

Thanks & regards