[Resolved] Videocon Industries — (no transparency on d2h website)

suddhysuddhy

from Nagpur, Maharashtra

Address:

New Delhi, Delhi, 110089

I have submitted my choice channels pack through videocon d2h website on date 26.01.2019. Fta +paid channels and bouquet total count of channels,
But there is no transparency on their website, the pack i have choosed is not visible on the website. Also i can't see details of the pack, i can't edit or modify the pack.
On february 2019 i have shocked; they are showing channels as they decided. Also their website is not login. They charged the amount as per their old pack and not giving me my own selected channel pack, which i selected as per trai regulatory.

Kindly help
Custumer i. D 81077886

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Feb 2, 2019

Complaint marked as Resolved

Issue Still Persist the same (Not Resolved) . No Emails, No Phone Calls Made by company .

Videocon Industries customer support has been notified about the posted complaint.

Feb 03, 2019

Updated by suddhysuddhy Not Resolved the issue After so many Calls to [protected] d2h call center number .