Videocon Industries — non availability of spare part at service centre from last 1 month

Address:

Ahmedabad, Gujarat, 380058

My self gopal living in ahmedabad (Gujrat). We purchased the videocon washing machine in 2016. Last month (Oct18) its not working properly - closths not getting cleaned up and water drainage from machine. It was observed that rotator plate is failed. Service person told us this nees to be change and we dont have spare part available and it will come after dec2018 and till now use wash the clothes by your own.
After 15days of contacting the service station they not picked the call and no response from there side.
Need urgent repair from the company.

Regards,
Gopal
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