[Resolved]  Videocon Industries — not able to select hd plans

Address:Paschim Vihar, New Delhi, Delhi, 110087

Hi,

I am not able to select HD Plan as per TRAI new rule, the login page does
not have option to select HD packs. The page displays only for SD plans and
channels.

If this is not resolved, I am going to swithc to some other DTH providers
soon.

Thanks
Kunal Kumar
Customer ID: 76664341
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Aug 8, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Comments

Dear Kunal,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Dear Kunal,

We would like to inform you that your package is already migrated with the “Diamond Sports HD Combo”.

Regards,
Team d2h

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    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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