Videocon Industries — paisa vasool offer 2010 - money back certificate

Address:

Surat, Gujarat, 395006

Dear sir,
I purchased videocon satellite lcd model no. 2202 under videocon paisa vasool offer 2010 in which received guranteed money back certificate of a sum of rs. 5000/-. I have contacted customer care several times for contact details to send / forward certificate for reimbursement or claim of rs. 5000/- money back offer but could not received it so far. Certificate issued by universal digital connect limited but so far no valid contact information and mailing address. I am very much upset with the customer care service and get rid of too many follow up of proper guidance.
I have sent all the document sent on the aurngabad. Still i did'n receive any message or any information from your side.
Hence decided to complaint it in consumer complaint forum with an hope to get right direction. My contact number is [protected]