Videocon Industries — panel problem

Address:

New Delhi, Delhi, 110037

Dear sir /mam
I have purchased videocon 40' led tv on 26 feb 2016 with extended warranty of 2+1 years.
Now the issue is getting vertical lines on entire display. I lodged a complaint no. Del[protected]. As on date[protected]
Service engineer visited and demanding service charges of rs.944/- and i have paid 944/- as visiting charges. I have not yet got the resolve how many times i have called the customer care, i also called all the concern person asm also, but nobody pickup the phones please solve this problem as soon as possible
Should i approach consumer court. Waiting for reply immediately