Videocon Industries — poor customer service

Videocon Industries — poor customer service

D deepika rao from Mumbai, Maharashtra

I had done a recharge for a month. However after 15 days i received message that my account has insufficient balance. I called up the customer service several times for a week. Everytime i was given new resolution date for my issue. My call was transferred, disconnected several times during this week. I was told this issue can be resolved only by their seniors, was on the line for more than half hour, waiting for the seniors to resolve my issue. Pathetic customer service Was this information helpful? No (0) Yes (0)
Videocon Industries customer support has been notified about the posted complaint.
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Comments

Asheesh Yadav Ashu

from Haridwar, Uttarakhand

My DTH Videocon ID[protected] name -Laturi lal singh
mobile -[protected] plz update this no

Jelsi Nadar

from Surat, Gujarat

Want to know my rtn no.
As the set up box was set up by a person from a TV service centre
So only Kno the customer I'd
Want to know the rtn
Customer I'd is[protected]
Please do the needful
N I want to change my pack
I want my no. [protected] to be used as rtn