[Resolved]  Videocon Industries — recharge amount deducted without any service

Address:	Chennai, Tamil Nadu, 600074
Website:	www.d2h.com

I have raised a complaint to resolve the signal issue for my videocon dth. Before the service engineer come here. The issue has been resolved. So, i informed the same engineer to cancel the service. But the service amount was deducted from my videocon account without any further notification.
I have raised the same as a complaint via customer care[protected]. But they are asking me to wait for more than an hour from 9th dec 2018 to till date. Without any proper communication, the people are disconnecting the call and speaking unwanted words during the call. I was completely dissatisfied and planned to move away from videocon and till now the amount wasn't resolved. If still, you don't interested to repay the amount thanks in advance.

Customer id:[protected]
Complaint id:[protected]

Regards,
Vigneshwaran v
+91 [protected], [protected]