Videocon Industries — recharged wrong videocon d2h by mistake

rk p

from Vadodara, Gujarat

Address:

Vadodara, Gujarat, 390019

I have done a recharge of 4999/- by mistake to wrong videocon d2h account, instead of my account.

—
- my videocon id:[protected]

- my rtn: [protected]

- bymistake recharge done
On this videocon id:[protected]

- paid through payment mobile app.

- last 4 digit o[censored]sed credit card
For the payment: 1498

- amount paid: 4999/-
(Which needs to be transferred in
My videocon d2h id:[protected]

Attached: payment screenshot

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Videocon Industries customer support has been notified about the posted complaint.

Oct 22, 2018

Updated by rk p I very much disappointed from videocon d2h. Everyday i take follow-up for the query by my mail. And iam not getting any response from their side, except autoreply mail.

Please help me on this, as amount is big i.e. 4999/-. And iam not asking give it back, i just want it to transfer in my videocon id. That's it.

Please help consumercomplaint department on this.

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Comments

rk p

from Vadodara, Gujarat

I very much disappointed from videocon d2h. Everyday i take follow-up for the query by my mail. And iam not getting any response from their side, except autoreply mail.

Please help me on this, as amount is big i.e. 4999/-. And iam not asking give it back, i just want it to transfer in my videocon id. That's it.

Please help consumercomplaint department on this.