Videocon Industries — refund not provided yet

Address:	Bangalore, Karnataka, 560100
Website:	www.videocond2h.com/index.php

It has been more than 90 days and my refund has not been provided. It is pathetic to deal with the customer care as they never answer properly.

On twitter, videocon replied on 11:31 am - 8 jul 2018that they have created a complaint:

"thank you for writing to videocon d2h. We regret the inconvenience caused to you. We would like to inform you that your complaint regarding refund related issue has been registered with service request number[protected] and same will resolve within 24 hrs."

I need your help in getting this resolved. Thanks