Videocon Industries — regarding extra charges for set top box changing

Anil@158

from Noida, Uttar Pradesh

Address:

GALI NO.3, BLOCK-A, KATGHAR GOVINDNAGAR, Moradabad, Uttar Pradesh, 244001

We have complained for 3 times in the past for problem in set top box but everytime a person comes, does something in that, charges money and says it's alright now... Again after 10-15 days it stops working... Now when i complaint they are posing extremely high charges... We are very disappointed with the services.. I guess it is the duty of the company to change the set top box... If my issue is not resolved in 1-2 days i am in a mood to change the connection with other companies... My father is also very angry... We will never ever suggest anyone to take this connection of videocon

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Videocon Industries customer support has been notified about the posted complaint.

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Comments

[email protected]

from Panaji, Goa

Company Or Company Customer Care Do not Solve any other Complaint or technical problem for Consumers and Customer Care Behavior is not well as Consumers Behaviors

[email protected]'s reply, Sep 24, 2019

Company Or Company Customer Care Do not Solve any other Complaint or technical problem for Consumers and Customer Care Behavior is not well as Consumers Behaviors

d2h Customer Care's response, Oct 3, 2019

Dear Customer (bhosaleprasad),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards

Purohitrv

from Ahmedabad, Gujarat

Change my rtn from [protected] to [protected]
Old no [protected]
New no [protected]

d2h Customer Care's response, Oct 3, 2019

Dear Customer (Purohitrv),

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format. RTN New RTN to 566777 or 9212012299

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Anil,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards