| Address: | Kolkata, West Bengal, 70-0019 |
The account is under my father's name anjan chatterjee with customer id[protected], we have 2 connections and for past 3 days 1 of the connections is not working and other one has also stopped working today further for the last 1 week only few channels where being shown. I had already made an advance request for channels i require in january through first the call center and then via their website and i have already paid them the money but these cheats cant even be contacted. The customer care number has been busy for 1 week and even the nodal officer ms sarbani dey does not help when contacted via email, the only response i get from there is to keep trying to contact the call center or keep trying to use the app. These cheaters and crooks should be punished for this taking the customer's money, giving them wrong information, impossible to contact the customer care and a nodal office by the name sarbani dey who is as much help as an ivr. Please stay away from this fraudulent company they dont even have a proper physical office present and no customer service support, they will trick you and take advance and never provide any service. Was this information helpful? | 
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