Videocon Industries — regarding refund of my balance

madhumitha thangavelu

from Chennai, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

My id number is 11977000. I have registered a complain regarding smart card problem a week before.. The engineer called me and said to remove and reinsert it as i did it worked properly. But they have deducted 200 from my account. I have called cc and said the issues they are showing attitude and simply asked me to wait for 24hrs and repeating the same.. Kindly check it as soon as possible.. We are in lack of connection for 3 days

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Comments

d2h Customer Care

from Delhi, Delhi

Dear Madhumitha,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Madhumitha,

We would like to inform you that the deducted amount has been credited to your d2h account and now the issue has been resolved. Kindly let us know if you need any further assistance.

Thanks & regards