Videocon Industries — removing channel

Yesterday, i witnessed a disappointing activity on videocon d2h, they suddenly turned off the broadcasting of ndtv india channel and the error shown was "package not subscribed". When i called to videocon d2h customer care, they activated ndtv channel, but didn't disclose the reason why they stop broadcasting ndtv channel without informing the user.

Now i want to know the reasons why you disabled the channels broadcasting?
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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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